Skip to main content

We're improving Find apprenticeship training. What do you think of this service? (opens in a new tab)


Training provider

GOWER COLLEGE SWANSEA

Employer reviews

Good (10 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 75% 25% 8
Working with small numbers of apprentices 83% 17% 6
Getting new apprentices started 100% 0% 5
Improving apprentice skills 60% 40% 5
Reporting on progress of apprentices 60% 40% 5
Providing the right training at the right time 100% 0% 3
Initial assessment of apprentices 100% 0% 3
Adapting to my needs 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Gower College is an employer focused national provider of apprenticeships (Levels 1 to 5). Working with a range of industries across England and Wales, we specialise in: Business Improvement Techniques, Business & Administration, Energy, Construction, Manufacturing Operations, Engineering, Electronics, Customer Services, Management, Facilities, Housing and Care. We are accredited to deliver apprenticeships through several awarding bodies including City & Guilds, ILM, CMI, EAL and BIFM. We are also institutionally approved by several leading universities across the UK. Gower College has rich & varied employer base, operating across industry sectors & have built these relationships alongside our decades of experience delivering apprenticeships.

Apprenticeship training course

Customer service specialist (level 3)

56% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Stafford, Staffordshire Remove location

GOWER COLLEGE SWANSEA’s training options

Head office 113.6 miles away

Tycoch Road, Sketty, Swansea, SA2 9EB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01792284400
Shortlisted

GOWER COLLEGE SWANSEA is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

View training providers

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)

Back to top View shortlist