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Training provider

GOWER COLLEGE SWANSEA

Employer reviews

Good (10 reviews)

Employer review details
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 8 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 6 employers)

    83%17%
  • Getting new apprentices started(selected by 5 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    60%40%
  • Reporting on progress of apprentices(selected by 5 employers)

    60%40%
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 1 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 75% 25% 8
Working with small numbers of apprentices 83% 17% 6
Getting new apprentices started 100% 0% 5
Improving apprentice skills 60% 40% 5
Reporting on progress of apprentices 60% 40% 5
Providing the right training at the right time 100% 0% 3
Initial assessment of apprentices 100% 0% 3
Adapting to my needs 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Gower College is an employer focused national provider of apprenticeships (Levels 1 to 5). Working with a range of industries across England and Wales, we specialise in: Business Improvement Techniques, Business & Administration, Energy, Construction, Manufacturing Operations, Engineering, Electronics, Customer Services, Management, Facilities, Housing and Care. We are accredited to deliver apprenticeships through several awarding bodies including City & Guilds, ILM, CMI, EAL and BIFM. We are also institutionally approved by several leading universities across the UK. Gower College has rich & varied employer base, operating across industry sectors & have built these relationships alongside our decades of experience delivering apprenticeships.

Apprenticeship training course

Customer service specialist (level 3)

56% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

GOWER COLLEGE SWANSEA’s training options

Head office

Tycoch Road, Sketty, Swansea, SA2 9EB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check GOWER COLLEGE SWANSEA’s training options for the apprenticeship location.

    Contact this provider about this course

    Telephone
    01792284400
    Shortlisted

    GOWER COLLEGE SWANSEA is 1 of 303 training providers for Customer service specialist (level 3).

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