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Training provider

GOWER COLLEGE SWANSEA

Employer reviews

Excellent (20 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 15
Improving apprentice skills 83% 17% 12
Working with small numbers of apprentices 92% 8% 12
Reporting on progress of apprentices 64% 36% 11
Providing the right training at the right time 78% 22% 9
Getting new apprentices started 83% 17% 6
Adapting to my needs 67% 33% 6
Initial assessment of apprentices 80% 20% 5
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Gower College is an employer focused national provider of apprenticeships (Levels 1 to 5). Working with a range of industries across England and Wales, we specialise in: Business Improvement Techniques, Business & Administration, Energy, Construction, Manufacturing Operations, Engineering, Electronics, Customer Services, Management, Facilities, Housing and Care. We are accredited to deliver apprenticeships through several awarding bodies including City & Guilds, ILM, CMI, EAL and BIFM. We are also institutionally approved by several leading universities across the UK. Gower College has rich & varied employer base, operating across industry sectors & have built these relationships alongside our decades of experience delivering apprenticeships.

Apprenticeship training course

Customer service specialist (level 3)

56% achievement rate (out of 10 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

GOWER COLLEGE SWANSEA’s training options

Head office

Tycoch Road, Sketty, Swansea, SA2 9EB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check GOWER COLLEGE SWANSEA’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01792284400
Shortlisted

GOWER COLLEGE SWANSEA is 1 of 328 training providers for Customer service specialist (level 3).

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