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Training provider

THE NVQ TRAINING CENTRE LIMITED

Employer reviews

Good (25 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 42% 58% 19
Working with small numbers of apprentices 100% 0% 18
Reporting on progress of apprentices 7% 93% 15
Getting new apprentices started 82% 18% 11
Initial assessment of apprentices 75% 25% 8
Improving apprentice skills 57% 43% 7
Adapting to my needs 50% 50% 6
Providing the right training at the right time 75% 25% 4
Training facilities 0% 100% 1

Apprentice reviews

Good (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 90% 10%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 50% 50%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 80% 20%

Provider overview

We offer high quality workplace and day release apprenticeships to SME's and PLC's across a range of sectors throughout the UK. We have supported many companies in upskilling their current workforce as well as recruiting new talent.

Our team of fully qualified and competent Tutors and Assessors deliver apprenticeships from level 2 up to level 5 and pride themselves on being flexible and professional.

Apprenticeship training course

Customer service specialist (level 3)

53% achievement rate (out of 20 apprentices)

45% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

Apprenticeship location

L18 Liverpool Remove location

THE NVQ TRAINING CENTRE LIMITED’s training options

Head office 75.2 miles away

Park Business Centre, Wood Lane, Erdington, Birmingham, B24 9QR

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01213866602
Shortlisted

THE NVQ TRAINING CENTRE LIMITED is 1 of 332 training providers for Customer service specialist (level 3) at the apprenticeship location.

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