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Employer reviews

Good (107 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 47% 53% 83
Reporting on progress of apprentices 23% 77% 61
Getting new apprentices started 88% 12% 58
Working with small numbers of apprentices 97% 3% 31
Providing the right training at the right time 76% 24% 29
Initial assessment of apprentices 74% 26% 27
Improving apprentice skills 76% 24% 25
Adapting to my needs 80% 20% 20
Training facilities 69% 31% 16

Apprentice reviews

Not yet reviewed

Provider overview

WS Training is an Independent Training Provider in the County with a Good Ofsted rating. Running and managing government funded programmes for over 25 years, including apprenticeships, study programme, traineeships and SEN support. We offer apprenticeships in Business Administration, Team Leading and Management, Engineering, Lean Manufacturing, and a range of ICT Digital Standards. We deliver across Norfolk and Suffolk. We offer tailored support to meet flexible off-the-job training and added value classes that are relevant to todays industries.

Apprenticeship training course

Customer service specialist (level 3)

45% achievement rate (out of 20 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location

W S TRAINING LTD.’s training options

Head office 69.4 miles away

Manor Barn, Church Road, Great Barton, Bury St. Edmunds, IP31 2QR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course


W S TRAINING LTD. is 1 of 324 training providers for Customer service specialist (level 3) at the apprenticeship location.

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