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Employer reviews

Good (22 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 16
Getting new apprentices started 100% 0% 9
Providing the right training at the right time 75% 25% 8
Improving apprentice skills 75% 25% 8
Reporting on progress of apprentices 38% 62% 8
Working with small numbers of apprentices 100% 0% 7
Initial assessment of apprentices 80% 20% 5
Adapting to my needs 50% 50% 2
Training facilities 0% 100% 1

Apprentice reviews

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Provider overview

Springboard is a charity, established in 1975 our aim is to support development of sustainable communities, where people have the skills needed for work and life. Operating across the north east, with bases in Hartlepool, Peterlee, Sunderland, Hetton and Jarrow. We hold Investor in People, Matrix Award for Information, Advice & Guidance AG and Disability Confident Symbol User.

We are proud of our apprentices and provide quality teaching, learning and assessment experiences.

Local employers value the contribution our apprentices make to their business, one saying the outstanding support and training from Springboard as well as their own individual dedication and professionalism has proven them to be invaluable members of our staff team.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

L18 Liverpool Remove location

This training provider does not offer Customer service specialist (level 3) at the apprenticeship location.

There are 327 training providers for Customer service specialist (level 3) at the apprenticeship location.

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