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Training provider

SKILLNET LIMITED

Employer reviews

Good (61 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 46% 54% 48
Getting new apprentices started 73% 27% 41
Reporting on progress of apprentices 50% 50% 32
Initial assessment of apprentices 70% 30% 23
Improving apprentice skills 80% 20% 20
Training facilities 100% 0% 18
Adapting to my needs 80% 20% 15
Providing the right training at the right time 67% 33% 9
Working with small numbers of apprentices 50% 50% 6

Apprentice reviews

Good (83 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 84% 16%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 77% 23%

Provider overview

Skillnet offers training in a range of disciplines across a wide range of different industries. We work with employers nationally to provide flexible solutions, tailored to your specific needs. All of our training is designed to provide a return on your investment. The successful recruitment and development of your staff is a critical component of your long term strategic success and with our support we can help you achieve your objectives. Our extensive database of new apprentice applicants provides you with a cost-effective recruitment option to help you identify new talent for your workforce. Whether you need one new member of staff or a national recruitment programme, we can provide a solution.

Apprenticeship training course

Customer service specialist (level 3)

SKILLNET LIMITED’s training options

Head office

Radius House, 51 Clarendon Road, Watford, WD17 1HP

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check SKILLNET LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01923630900
Shortlisted

SKILLNET LIMITED is 1 of 314 training providers for Customer service specialist (level 3).

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