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Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Employer reviews

Excellent (241 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 69% 31% 179
Reporting on progress of apprentices 50% 50% 121
Getting new apprentices started 83% 17% 109
Initial assessment of apprentices 72% 28% 81
Providing the right training at the right time 89% 11% 79
Improving apprentice skills 89% 11% 65
Adapting to my needs 85% 15% 52
Working with small numbers of apprentices 94% 6% 50
Training facilities 75% 25% 16

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 87% 13%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 87% 13%

Provider overview

Established in 1969, NLTG is one of the largest independent training providers in the country, delivering Apprenticeships and training solutions to companies large and small. We work closely with companies to understand business goals and to jointly design apprenticeship programmes.

An Ofsted ‘Good’ provider, we deliver high quality, flexible training on employer premises, delivered by our industry expert tutors. Our blended delivery model (remote and face-to-face) is tailored to meet business and learner need.

NLTG apprenticeships are available in subjects including Management, Team Leading, Customer Service, Furniture Occupations, Business Administration, Digital IT Support, Digital Marketing, Retail, Catering/Hospitality and Warehousing.

Apprenticeship training course

Customer service specialist (level 3)

NORTH LANCS. TRAINING GROUP LIMITED(THE)’s training options

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check NORTH LANCS. TRAINING GROUP LIMITED(THE)’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01254300779
Shortlisted

NORTH LANCS. TRAINING GROUP LIMITED(THE) is 1 of 318 training providers for Customer service specialist (level 3).

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