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Training provider


Employer reviews

Good (90 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 63
Reporting on progress of apprentices 49% 51% 47
Providing the right training at the right time 69% 31% 42
Getting new apprentices started 89% 11% 37
Improving apprentice skills 70% 30% 27
Adapting to my needs 71% 29% 21
Training facilities 53% 47% 17
Working with small numbers of apprentices 81% 19% 16
Initial assessment of apprentices 83% 17% 12

Apprentice reviews

Not yet reviewed

Provider overview

McArthur Dean Training has been delivering work based learning within the Humber region for over 20 years. We currently offer apprenticeship training Intermediate (level 2), Advanced (Level 3) and Higher (Levels 4 and 5) in Accountancy (AAT), Business Administration, Management, Team Leading and Customer Service.

We have offices and training centres based in Hull, Scunthorpe and Grimsby and work with over 250 employers across the region.

We have been awarded a Grade 2 (good) by Ofsted across all areas of our provision.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

L18 Liverpool Remove location


Head office 109 miles away

Old Custom House, Market Place, Hull, HU1 1RS

  • available At apprentice’s workplace
  • available Day release: 94.3 miles away
  • not available Block release

Day release address

The Bellwood Suite, Park Square, Laneham Street, SCUNTHORPE, DN15 6JH

Contact this provider about this course

01482 210093

MCARTHUR DEAN TRAINING LIMITED is 1 of 327 training providers for Customer service specialist (level 3) at the apprenticeship location.

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