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Training provider

INTEC BUSINESS COLLEGES LIMITED

Employer reviews

Excellent (268 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 69% 31% 195
Getting new apprentices started 94% 6% 149
Reporting on progress of apprentices 43% 57% 144
Working with small numbers of apprentices 94% 6% 77
Providing the right training at the right time 82% 18% 74
Initial assessment of apprentices 86% 14% 72
Adapting to my needs 80% 20% 70
Improving apprentice skills 78% 22% 59
Training facilities 42% 58% 12

Apprentice reviews

Good (112 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 84% 16%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 77% 23%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 79% 21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 86% 14%

Provider overview

Intec are a national training provider, specialising in the delivery of apprenticeship and traineeship programmes.

For over 30 years we have been working in partnership with local, national & international companies to recruit apprentices for the workforce, source and develop valuable traineeship work experience programmes, enhance existing employee skills and improve their business performance.

We will support you every step of the way with dedicated account managers and a flexible delivery model offering both rolling start dates as well as training & assessment opportunities. Specialist tutors deliver the programme either remotely or in the apprentices place of work, providing support in between sessions via our e-learning platform.

Apprenticeship training course

Customer service specialist (level 3)

54% achievement rate (out of 30 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Worcester, Worcestershire Remove location

INTEC BUSINESS COLLEGES LIMITED’s training options

Head office 41.7 miles away

Old School, Pennington Court, Rugby, CV21 2BB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release
Shortlisted

INTEC BUSINESS COLLEGES LIMITED is 1 of 314 training providers for Customer service specialist (level 3) at the apprenticeship location.

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