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Training provider

HADDON TRAINING LIMITED

Employer reviews

Excellent (76 reviews)

Employer review details
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 53 employers)

    75%25%
  • Getting new apprentices started(selected by 48 employers)

    85%15%
  • Providing the right training at the right time(selected by 40 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 32 employers)

    72%28%
  • Improving apprentice skills(selected by 30 employers)

    90%10%
  • Initial assessment of apprentices(selected by 19 employers)

    63%37%
  • Adapting to my needs(selected by 15 employers)

    73%27%
  • Working with small numbers of apprentices(selected by 12 employers)

    100%0%
  • Training facilities(selected by 5 employers)

    20%80%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 75% 25% 53
Getting new apprentices started 85% 15% 48
Providing the right training at the right time 88% 12% 40
Reporting on progress of apprentices 72% 28% 32
Improving apprentice skills 90% 10% 30
Initial assessment of apprentices 63% 37% 19
Adapting to my needs 73% 27% 15
Working with small numbers of apprentices 100% 0% 12
Training facilities 20% 80% 5

Apprentice reviews

Good (49 reviews)

Apprentice review details
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you

    69%31%
  • Ensuring you understand the requirements of your end-point assessment

    82%18%

Organisation

  • Organising well-structured training

    78%22%
  • Providing accessible training resources

    67%33%
  • Balancing online learning with classroom-based training to suit your apprenticeship

    71%29%
  • Taking into account your previous learning

    84%16%
  • Giving you relevant training that helps you perform your job better

    71%29%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time

    67%33%

Support

  • Helping you learn new skills and develop existing ones

    73%27%
  • Supporting you and your apprenticeship

    78%22%
  • Resolving any issues you have

    71%29%
  • Preparing you for success in your future career

    69%31%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 69% 31%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 67% 33%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 84% 16%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 67% 33%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 78% 22%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 69% 31%

Provider overview

Haddon Training Ltd is a well-established training provider specialising in traineeships and apprenticeships, with an outstanding reputation throughout the equine, animal care and business industries. This excellence in training provision is also proven through their continual matrix accreditation.

Established in 1997, Haddon Training has continued to grow and diversify and is now a multi sector, national training provider delivering tailored qualifications across England and Wales. All Trainer Coaches hold substantial vocational experience in their sector, enabling them to truly understand the needs of employers. The work they do in their specialist areas is endorsed by many renowned businesses and this can be seen on their website.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

B31 Birmingham Remove location

HADDON TRAINING LIMITED’s training options

Head office 75.9 miles away

Tredomen Park, Ystrad Mynach, Hengoed, CF82 7EH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01672519977
Shortlisted

HADDON TRAINING LIMITED is 1 of 309 training providers for Customer service specialist (level 3) at the apprenticeship location.

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