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Training provider

HADDON TRAINING LIMITED

Employer reviews

Excellent (76 reviews)

Employer review details
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 53 employers)

    75%25%
  • Getting new apprentices started(selected by 48 employers)

    85%15%
  • Providing the right training at the right time(selected by 40 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 32 employers)

    72%28%
  • Improving apprentice skills(selected by 30 employers)

    90%10%
  • Initial assessment of apprentices(selected by 19 employers)

    63%37%
  • Adapting to my needs(selected by 15 employers)

    73%27%
  • Working with small numbers of apprentices(selected by 12 employers)

    100%0%
  • Training facilities(selected by 5 employers)

    20%80%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 75% 25% 53
Getting new apprentices started 85% 15% 48
Providing the right training at the right time 88% 12% 40
Reporting on progress of apprentices 72% 28% 32
Improving apprentice skills 90% 10% 30
Initial assessment of apprentices 63% 37% 19
Adapting to my needs 73% 27% 15
Working with small numbers of apprentices 100% 0% 12
Training facilities 20% 80% 5

Apprentice reviews

Good (51 reviews)

Apprentice review details
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you

    71%29%
  • Ensuring you understand the requirements of your end-point assessment

    82%18%

Organisation

  • Organising well-structured training

    76%24%
  • Providing accessible training resources

    67%33%
  • Balancing online learning with classroom-based training to suit your apprenticeship

    71%29%
  • Taking into account your previous learning

    84%16%
  • Giving you relevant training that helps you perform your job better

    71%29%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time

    69%31%

Support

  • Helping you learn new skills and develop existing ones

    75%25%
  • Supporting you and your apprenticeship

    78%22%
  • Resolving any issues you have

    73%27%
  • Preparing you for success in your future career

    71%29%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 76% 24%
Providing accessible training resources 67% 33%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 84% 16%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 69% 31%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 78% 22%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 71% 29%

Provider overview

Haddon Training Ltd is a well-established training provider specialising in traineeships and apprenticeships, with an outstanding reputation throughout the equine, animal care and business industries. This excellence in training provision is also proven through their continual matrix accreditation.

Established in 1997, Haddon Training has continued to grow and diversify and is now a multi sector, national training provider delivering tailored qualifications across England and Wales. All Trainer Coaches hold substantial vocational experience in their sector, enabling them to truly understand the needs of employers. The work they do in their specialist areas is endorsed by many renowned businesses and this can be seen on their website.

Apprenticeship training course

Customer service specialist (level 3)

HADDON TRAINING LIMITED’s training options

Head office

Tredomen Park, Ystrad Mynach, Hengoed, CF82 7EH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check HADDON TRAINING LIMITED’s training options for the apprenticeship location.

    Contact this provider about this course

    Telephone
    01672519977
    Shortlisted

    HADDON TRAINING LIMITED is 1 of 309 training providers for Customer service specialist (level 3).

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