Training provider

ESSEX COUNTY COUNCIL

Employer reviews

Good (44 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	69%	31%	35
Getting new apprentices started	80%	20%	20
Initial assessment of apprentices	88%	12%	17
Adapting to my needs	75%	25%	16
Providing the right training at the right time	67%	33%	15
Reporting on progress of apprentices	47%	53%	15
Improving apprentice skills	78%	22%	9
Training facilities	75%	25%	8
Working with small numbers of apprentices	71%	29%	7

Provider overview

ACL Essex is an established apprenticeship provider covering the whole of the county. Linked to Essex County Council we offer high quality apprenticeship programmes that meet the needs of local employers.

Our dedicated and professional team deliver programmes up to and including level 5. We can support new employees and help develop existing staff and managers.

Training is bespoke to your business and will include an element of classroom delivery as part of the programme.

All of our delivery staff have industry experience and a wealth of knowledge in their subject area.

We offer the following apprenticeships: Health & Care, Management, Administration, Supporting Teaching & Learning, Customer Service, Childcare, Accounting, Pharmacy and Hair.

Apprenticeship training course

Customer service specialist (level 3)

ESSEX COUNTY COUNCIL’s training options

Head office

Spinks Lane, Witham, CM8 1EP

• not available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check ESSEX COUNTY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course

• Email: ACL.BusinessDevelopment@essex.gov.uk
• Telephone: 03330 139502
• Website: http://www.aclessex.com

Shortlisted

ESSEX COUNTY COUNCIL is 1 of 334 training providers for Customer service specialist (level 3).

View training providers for this course

View all 25 courses offered by this provider

Select a course to view locations, training options and contact details.

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Business administrator (level 3)

Children, young people and families practitioner (level 4)

Coaching professional (level 5)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Food technologist (level 3)

Healthcare cleaning operative (level 2)

Healthcare science assistant (level 2)

Healthcare support worker (level 2)

IT solutions technician (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Operations or departmental manager (level 5)

Professional accounting or taxation technician (level 4)

Public service operational delivery officer (level 3)

School business professional (level 4)

Senior healthcare support worker (level 3)

Teaching assistant (level 3)

Team leader or supervisor (level 3)