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Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Employer reviews

Excellent (109 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 81% 19% 88
Reporting on progress of apprentices 58% 42% 60
Getting new apprentices started 94% 6% 53
Providing the right training at the right time 79% 21% 34
Improving apprentice skills 83% 17% 29
Initial assessment of apprentices 79% 21% 29
Adapting to my needs 86% 14% 28
Working with small numbers of apprentices 96% 4% 27
Training facilities 33% 67% 9

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 87% 13%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 87% 13%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 80% 20%

Provider overview

CMS Vocational Training Ltd has been developing apprentices and helping organisations grow across the UK for over 40 years, empowering 1000’s of apprentices.

  • Flexible, 100% Online Programmes: Dynamic and engaging methods ensures accessible to top-quality education.
  • Bespoke Training: Tailored curriculums to your specific needs, ensuring relevant skills development for your team.
  • Dedicated Support: Single point of contact to support you with all aspects of programme delivery, quality and impact.
  • Ofsted Recognition: Grade 2 Good (July 2021). Rated excellent by over 100 employers. Explore our diverse range of apprenticeships in:
  • HR & L&D
  • Finance & Business Administration
  • Leadership & Management
  • Childcare & Health & Fitness
Apprenticeship training course

Customer service specialist (level 3)

C.M.S. VOCATIONAL TRAINING LIMITED’s training options

Head office

Parr House, 26 Station Road, Batley, WF17 5SU

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check C.M.S. VOCATIONAL TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01924470477
Shortlisted

C.M.S. VOCATIONAL TRAINING LIMITED is 1 of 324 training providers for Customer service specialist (level 3).

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