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Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Employer reviews

Good (1323 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 46% 54% 978
Reporting on progress of apprentices 27% 73% 735
Getting new apprentices started 80% 20% 633
Providing the right training at the right time 57% 43% 398
Initial assessment of apprentices 76% 24% 360
Improving apprentice skills 72% 28% 355
Working with small numbers of apprentices 85% 15% 354
Adapting to my needs 62% 38% 318
Training facilities 60% 40% 126

Apprentice reviews

Good (282 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 66% 34%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 65% 35%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 76% 24%
Resolving any issues you have 72% 28%
Preparing you for success in your future career 69% 31%

Provider overview

Babington is a leading national apprenticeship provider with an Ofsted 'Good' rating. We deliver flexible learning solutions for apprenticeships in accountancy, financial services, insurance, customer service, leadership and management, business admin, sales and marketing. Working with businesses of all sizes, we believe in the value that apprenticeship and upskilling staff brings to a company and the apprentice.

We've trained and assessed many apprentices across multiple sectors. We are proud of maintaining excellent service levels with our employers and delivering high-quality apprenticeship solutions that focus on creating a diverse and invested workforce.

Apprenticeship training course

Customer service specialist (level 3)

39% achievement rate (out of 220 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location

BABINGTON BUSINESS COLLEGE LIMITED’s training options

Head office 152.5 miles away

55 Colmore Row, Birmingham, B3 2AA

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
03333234050
Shortlisted

BABINGTON BUSINESS COLLEGE LIMITED is 1 of 321 training providers for Customer service specialist (level 3) at the apprenticeship location.

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