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Training provider

MIDDLESEX UNIVERSITY

UKPRN 10004351

Academic professional (level 7)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

Day release

One day a week at the provider's location.

The Burroughs, London, NW4 4BT

Course achievements and participation

Achievements

46.7%

of apprentices (9 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 53.3% did not pass or left the course before taking the assessment.

62.8% national achievement rate

Participation

28

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 3 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 86 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (34 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 34 apprentices)

    85%15%
  • Ensuring you understand the requirements of your end-point assessment(selected by 34 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 34 apprentices)

    85%15%
  • Providing accessible training resources(selected by 34 apprentices)

    97%3%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 34 apprentices)

    82%18%
  • Taking into account your previous learning(selected by 34 apprentices)

    91%9%
  • Giving you relevant training that helps you perform your job better(selected by 34 apprentices)

    97%3%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 34 apprentices)

    91%9%

Support

  • Helping you learn new skills and develop existing ones(selected by 34 apprentices)

    94%6%
  • Supporting you and your apprenticeship(selected by 34 apprentices)

    88%12%
  • Resolving any issues you have(selected by 34 apprentices)

    85%15%
  • Preparing you for success in your future career(selected by 34 apprentices)

    94%6%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 85% 15%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 85% 15%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 97% 3%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 94% 6%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 94% 6%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (3 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 2 employers)

    0%100%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 0% 100% 2
Getting new apprentices started 100% 0% 2
Reporting on progress of apprentices 0% 100% 3
Adapting to my needs 0% 100% 1
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (86 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 86 apprentices)

    81%19%
  • Ensuring you understand the requirements of your end-point assessment(selected by 86 apprentices)

    81%19%

Organisation

  • Organising well-structured training(selected by 86 apprentices)

    84%16%
  • Providing accessible training resources(selected by 86 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 86 apprentices)

    77%23%
  • Taking into account your previous learning(selected by 86 apprentices)

    76%24%
  • Giving you relevant training that helps you perform your job better(selected by 86 apprentices)

    85%15%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 86 apprentices)

    92%8%

Support

  • Helping you learn new skills and develop existing ones(selected by 86 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 86 apprentices)

    87%13%
  • Resolving any issues you have(selected by 86 apprentices)

    88%12%
  • Preparing you for success in your future career(selected by 86 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 81% 19%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 84% 16%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 77% 23%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 88% 12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (11 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    83%17%
  • Communication with employers(selected by 6 employers)

    50%50%
  • Getting new apprentices started(selected by 5 employers)

    60%40%
  • Improving apprentice skills(selected by 6 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 3 employers)

    67%33%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 6 employers)

    17%83%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 4 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 6
Communication with employers 50% 50% 6
Getting new apprentices started 60% 40% 5
Improving apprentice skills 67% 33% 6
Working with small numbers of apprentices 67% 33% 3
Initial assessment of apprentices 100% 0% 2
Reporting on progress of apprentices 17% 83% 6
Adapting to my needs 0% 100% 1
Training facilities 75% 25% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (93 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 93 apprentices)

    66%34%
  • Ensuring you understand the requirements of your end-point assessment(selected by 93 apprentices)

    76%24%

Organisation

  • Organising well-structured training(selected by 93 apprentices)

    68%32%
  • Providing accessible training resources(selected by 93 apprentices)

    87%13%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 93 apprentices)

    72%28%
  • Taking into account your previous learning(selected by 93 apprentices)

    72%28%
  • Giving you relevant training that helps you perform your job better(selected by 93 apprentices)

    69%31%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 93 apprentices)

    81%19%

Support

  • Helping you learn new skills and develop existing ones(selected by 93 apprentices)

    77%23%
  • Supporting you and your apprenticeship(selected by 93 apprentices)

    81%19%
  • Resolving any issues you have(selected by 93 apprentices)

    73%27%
  • Preparing you for success in your future career(selected by 93 apprentices)

    70%30%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 66% 34%
Ensuring you understand the requirements of your end-point assessment 76% 24%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 68% 32%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 69% 31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 70% 30%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (62 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 23 employers)

    83%17%
  • Communication with employers(selected by 47 employers)

    68%32%
  • Getting new apprentices started(selected by 28 employers)

    93%7%
  • Improving apprentice skills(selected by 28 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 16 employers)

    100%0%
  • Initial assessment of apprentices(selected by 19 employers)

    53%47%
  • Reporting on progress of apprentices(selected by 32 employers)

    16%84%
  • Adapting to my needs(selected by 7 employers)

    86%14%
  • Training facilities(selected by 12 employers)

    83%17%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 23
Communication with employers 68% 32% 47
Getting new apprentices started 93% 7% 28
Improving apprentice skills 86% 14% 28
Working with small numbers of apprentices 100% 0% 16
Initial assessment of apprentices 53% 47% 19
Reporting on progress of apprentices 16% 84% 32
Adapting to my needs 86% 14% 7
Training facilities 83% 17% 12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (15 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 15 apprentices)

    73%27%
  • Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)

    67%33%

Organisation

  • Organising well-structured training(selected by 15 apprentices)

    93%7%
  • Providing accessible training resources(selected by 15 apprentices)

    87%13%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)

    93%7%
  • Taking into account your previous learning(selected by 15 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 15 apprentices)

    93%7%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 15 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 15 apprentices)

    87%13%
  • Resolving any issues you have(selected by 15 apprentices)

    93%7%
  • Preparing you for success in your future career(selected by 15 apprentices)

    93%7%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 93% 7%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 93% 7%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 93% 7%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (34 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    75%25%
  • Communication with employers(selected by 30 employers)

    47%53%
  • Getting new apprentices started(selected by 16 employers)

    88%12%
  • Improving apprentice skills(selected by 8 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 9 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 18 employers)

    6%94%
  • Adapting to my needs(selected by 7 employers)

    43%57%
  • Training facilities(selected by 5 employers)

    80%20%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 8
Communication with employers 47% 53% 30
Getting new apprentices started 88% 12% 16
Improving apprentice skills 100% 0% 8
Working with small numbers of apprentices 100% 0% 9
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 6% 94% 18
Adapting to my needs 43% 57% 7
Training facilities 80% 20% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (110 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 39 employers)

    82%18%
  • Communication with employers(selected by 85 employers)

    58%42%
  • Getting new apprentices started(selected by 51 employers)

    88%12%
  • Improving apprentice skills(selected by 42 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 28 employers)

    96%4%
  • Initial assessment of apprentices(selected by 24 employers)

    58%42%
  • Reporting on progress of apprentices(selected by 59 employers)

    12%88%
  • Adapting to my needs(selected by 16 employers)

    56%44%
  • Training facilities(selected by 23 employers)

    83%17%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 82% 18% 39
Communication with employers 58% 42% 85
Getting new apprentices started 88% 12% 51
Improving apprentice skills 86% 14% 42
Working with small numbers of apprentices 96% 4% 28
Initial assessment of apprentices 58% 42% 24
Reporting on progress of apprentices 12% 88% 59
Adapting to my needs 56% 44% 16
Training facilities 83% 17% 23

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (228 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 228 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 228 apprentices)

    79%21%

Organisation

  • Organising well-structured training(selected by 228 apprentices)

    78%22%
  • Providing accessible training resources(selected by 228 apprentices)

    89%11%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 228 apprentices)

    77%23%
  • Taking into account your previous learning(selected by 228 apprentices)

    77%23%
  • Giving you relevant training that helps you perform your job better(selected by 228 apprentices)

    81%19%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 228 apprentices)

    88%12%

Support

  • Helping you learn new skills and develop existing ones(selected by 228 apprentices)

    85%15%
  • Supporting you and your apprenticeship(selected by 228 apprentices)

    85%15%
  • Resolving any issues you have(selected by 228 apprentices)

    82%18%
  • Preparing you for success in your future career(selected by 228 apprentices)

    82%18%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 78% 22%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 77% 23%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 82% 18%

Contact this training provider

Registered address
The Burroughs, London, NW4 4BT
Telephone
02084114048

Training provider overview and courses delivered

View 14 courses delivered by this training provider

Middlesex University is a major provider of training and development with approaching 37,000 students and many business and public sector clients. It has three Faculties: Science and Technology; Arts and Creative Industries; Professional and Social Sciences (which includes the Schools of Health and Education, Business, and Law). Middlesex has been awarded the Queen's Anniversary Prize and recognised as a Centre for Excellence in Work Based Learning. The QAA has commended its work-based programmes and confirmed that all quality expectations are met. Middlesex has a strong track record of developing and delivering innovative Higher and Degree Apprenticeships working in partnership with employers to meet their workforce development needs.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for MIDDLESEX UNIVERSITY .

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Shortlisted

MIDDLESEX UNIVERSITY is 1 of 15 training providers for Academic professional (level 7).

View training providers for this course