Training provider

CAPITA PLC

Employer reviews

Good (160 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	38%	62%	125
Reporting on progress of apprentices	35%	65%	98
Getting new apprentices started	38%	62%	80
Providing the right training at the right time	35%	65%	55
Initial assessment of apprentices	47%	53%	45
Adapting to my needs	43%	57%	44
Improving apprentice skills	48%	52%	42
Working with small numbers of apprentices	68%	32%	28
Training facilities	40%	60%	10

Apprentice reviews

Poor (39 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	59%	41%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	51%	49%
Providing accessible training resources	79%	21%
Balancing online learning with classroom-based training to suit your apprenticeship	38%	62%
Taking into account your previous learning	49%	51%
Giving you relevant training that helps you perform your job better	51%	49%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	62%	38%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	64%	36%
Preparing you for success in your future career	54%	46%

Provider overview

Our tailored apprenticeship programmes are designed to grow and nurture skilled and resilient people, building the workforce of the future. We use the latest technology and educational techniques to ensure apprentices succeed within the biggest organisations in the UK. Capita works with clients to create and deliver a highly effective apprenticeship programme that drives the knowledge, skills, and behaviour required within the organisation.

We have a wide range of programmes covering a broad range of skills, competencies, and certifications from Level 2 to Level 6. Our programmes vary from customer service and administration, leadership and management, legal, finance and accounting to sector-specific specialism.

Apprenticeship training course

Operational firefighter (level 3)

57% achievement rate (out of 1350 apprentices)

48% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location

CAPITA PLC’s training options

Head office 53.7 miles away

4th Floor, 65 Gresham Street, London, EC2V 7NQ

• available At apprentice’s workplace (national)
• not available Day release
• not available Block release

Contact this provider about this course

• Email: apprenticeships@capita.com
• Telephone: +44(0)2077991525
• Website: https://www.capita.com/expertise/learning/capita-apprenticeships

Shortlisted

CAPITA PLC is 1 of 11 training providers for Operational firefighter (level 3) at the apprenticeship location.

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