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Training provider

COMPLETE LEAN SOLUTIONS LIMITED

UKPRN 10055054

Improvement technician (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice's workplace in your location.

Course achievements and participation

Achievements

46.7%

of apprentices (14 of 30) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 53.3% did not pass or left the course before taking the assessment.

55% national achievement rate

Participation

25

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (15 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.
  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 15 apprentices)

    93%7%

  • Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)

    93%7%

Organisation

  • Organising well-structured training(selected by 15 apprentices)

    93%7%

  • Providing accessible training resources(selected by 15 apprentices)

    93%7%

  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)

    93%7%

  • Taking into account your previous learning(selected by 15 apprentices)

    87%13%

  • Giving you relevant training that helps you perform your job better(selected by 15 apprentices)

    93%7%

  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)

    93%7%

Support

  • Helping you learn new skills and develop existing ones(selected by 15 apprentices)

    93%7%

  • Supporting you and your apprenticeship(selected by 15 apprentices)

    93%7%

  • Resolving any issues you have(selected by 15 apprentices)

    93%7%

  • Preparing you for success in your future career(selected by 15 apprentices)

    87%13%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 93% 7%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 93% 7%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 87% 13%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.
  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 9 apprentices)

    100%0%

  • Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)

    89%11%

Organisation

  • Organising well-structured training(selected by 9 apprentices)

    89%11%

  • Providing accessible training resources(selected by 9 apprentices)

    89%11%

  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)

    89%11%

  • Taking into account your previous learning(selected by 9 apprentices)

    89%11%

  • Giving you relevant training that helps you perform your job better(selected by 9 apprentices)

    89%11%

  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 9 apprentices)

    89%11%

  • Supporting you and your apprenticeship(selected by 9 apprentices)

    89%11%

  • Resolving any issues you have(selected by 9 apprentices)

    89%11%

  • Preparing you for success in your future career(selected by 9 apprentices)

    89%11%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 89% 11%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 89% 11%
Taking into account your previous learning 89% 11%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 89% 11%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 89% 11%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement

  • Communication with employers(selected by 2 employers)

    50%50%

  • Getting new apprentices started(selected by 1 employer)

    100%0%

  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%

  • Reporting on progress of apprentices(selected by 2 employers)

    50%50%

  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 50% 50% 2
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement

  • Communication with employers(selected by 2 employers)

    50%50%

  • Getting new apprentices started(selected by 1 employer)

    100%0%

  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%

  • Reporting on progress of apprentices(selected by 2 employers)

    50%50%

  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 50% 50% 2
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (24 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.
  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 24 apprentices)

    96%4%

  • Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)

    92%8%

Organisation

  • Organising well-structured training(selected by 24 apprentices)

    92%8%

  • Providing accessible training resources(selected by 24 apprentices)

    92%8%

  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)

    92%8%

  • Taking into account your previous learning(selected by 24 apprentices)

    88%12%

  • Giving you relevant training that helps you perform your job better(selected by 24 apprentices)

    92%8%

  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)

    96%4%

Support

  • Helping you learn new skills and develop existing ones(selected by 24 apprentices)

    92%8%

  • Supporting you and your apprenticeship(selected by 24 apprentices)

    92%8%

  • Resolving any issues you have(selected by 24 apprentices)

    92%8%

  • Preparing you for success in your future career(selected by 24 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 96% 4%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 92% 8%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 92% 8%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 92% 8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 88% 12%

Contact this training provider

Registered address
Crown Chambers, Princes Street, Harrogate, HG1 1NJ
Email
info@completeleansolutions.com
Telephone
01283 553105
Website
-

Training provider overview and courses delivered

View 6 courses delivered by this training provider

Select a course to view location, training options and contact details

Complete Lean Solutions is a lean consultancy and training organisation established in 2004 by two ex-Toyota employees. We specialise in business improvement and provide services to clients around the world. Our focus is delivering tangible benefits to companies we work with and transferring knowledge to those that we work alongside. With a “learn by doing" approach to training, we deliver apprenticeships in Lean Manufacturing Operative (Level 2), Improvement Technician (Level 3), Improvement Practitioner (Level 4), Improvement Specialist (Level 5) and Improvement leader (Level 6). We operate nationally in diverse sectors from the NHS to manufacturing and FMCG. Ofsted recognised us as a' GOOD' provider at our last audit in August 2021.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for COMPLETE LEAN SOLUTIONS LIMITED .

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Shortlisted

COMPLETE LEAN SOLUTIONS LIMITED is 1 of 60 training providers for Improvement technician (level 3).

View training providers for this course

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