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Training provider

CAPELLA ASSOCIATES LTD

UKPRN 10024015

Improvement technician (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Enter the first 3 letters of a city or postcode and select a location.
Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Block release

Training in blocks of a week or more at the provider's location.

WR7 4HA

Day release

One day a week at the provider's location.

WR7 4HA

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

52

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 32 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (19 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 19 apprentices)

    95%5%
  • Ensuring you understand the requirements of your end-point assessment(selected by 19 apprentices)

    95%5%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 19 apprentices)

    95%5%
  • Providing accessible training resources(selected by 19 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)

    84%16%
  • Taking into account your previous learning(selected by 19 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 19 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 19 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 19 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 19 apprentices)

    95%5%
  • Resolving any issues you have(selected by 19 apprentices)

    95%5%
  • Preparing you for success in your future career(selected by 19 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 95% 5%
Ensuring you understand the requirements of your end-point assessment 95% 5%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 95% 5%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 84% 16%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 95% 5%
Resolving any issues you have 95% 5%
Preparing you for success in your future career 100% 0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (32 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 32 apprentices)

    91%9%
  • Ensuring you understand the requirements of your end-point assessment(selected by 32 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 32 apprentices)

    84%16%
  • Providing accessible training resources(selected by 32 apprentices)

    91%9%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 32 apprentices)

    78%22%
  • Taking into account your previous learning(selected by 32 apprentices)

    78%22%
  • Giving you relevant training that helps you perform your job better(selected by 32 apprentices)

    78%22%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 32 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 32 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 32 apprentices)

    91%9%
  • Resolving any issues you have(selected by 32 apprentices)

    91%9%
  • Preparing you for success in your future career(selected by 32 apprentices)

    78%22%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 84% 16%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 78% 22%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 78% 22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 91% 9%
Preparing you for success in your future career 78% 22%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (7 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 6 employers)

    83%17%
  • Getting new apprentices started(selected by 5 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 4 employers)

    75%25%
  • Adapting to my needs(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 83% 17% 6
Getting new apprentices started 100% 0% 5
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 75% 25% 4
Adapting to my needs 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (28 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 28 apprentices)

    93%7%
  • Ensuring you understand the requirements of your end-point assessment(selected by 28 apprentices)

    93%7%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 28 apprentices)

    89%11%
  • Providing accessible training resources(selected by 28 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 28 apprentices)

    64%36%
  • Taking into account your previous learning(selected by 28 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 28 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 28 apprentices)

    96%4%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 28 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 28 apprentices)

    96%4%
  • Resolving any issues you have(selected by 28 apprentices)

    93%7%
  • Preparing you for success in your future career(selected by 28 apprentices)

    89%11%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 89% 11%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 96% 4%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 89% 11%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (34 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    71%29%
  • Communication with employers(selected by 26 employers)

    73%27%
  • Getting new apprentices started(selected by 8 employers)

    100%0%
  • Improving apprentice skills(selected by 7 employers)

    71%29%
  • Working with small numbers of apprentices(selected by 11 employers)

    91%9%
  • Initial assessment of apprentices(selected by 7 employers)

    71%29%
  • Reporting on progress of apprentices(selected by 15 employers)

    73%27%
  • Adapting to my needs(selected by 9 employers)

    56%44%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 71% 29% 7
Communication with employers 73% 27% 26
Getting new apprentices started 100% 0% 8
Improving apprentice skills 71% 29% 7
Working with small numbers of apprentices 91% 9% 11
Initial assessment of apprentices 71% 29% 7
Reporting on progress of apprentices 73% 27% 15
Adapting to my needs 56% 44% 9
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (18 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    20%80%
  • Communication with employers(selected by 13 employers)

    69%31%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    40%60%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 3 employers)

    67%33%
  • Adapting to my needs(selected by 8 employers)

    62%38%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 20% 80% 5
Communication with employers 69% 31% 13
Getting new apprentices started 100% 0% 3
Improving apprentice skills 40% 60% 5
Working with small numbers of apprentices 100% 0% 2
Initial assessment of apprentices 80% 20% 5
Reporting on progress of apprentices 67% 33% 3
Adapting to my needs 62% 38% 8
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (61 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    57%43%
  • Communication with employers(selected by 46 employers)

    74%26%
  • Getting new apprentices started(selected by 17 employers)

    100%0%
  • Improving apprentice skills(selected by 16 employers)

    69%31%
  • Working with small numbers of apprentices(selected by 14 employers)

    93%7%
  • Initial assessment of apprentices(selected by 13 employers)

    77%23%
  • Reporting on progress of apprentices(selected by 22 employers)

    73%27%
  • Adapting to my needs(selected by 18 employers)

    56%44%
  • Training facilities(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 57% 43% 14
Communication with employers 74% 26% 46
Getting new apprentices started 100% 0% 17
Improving apprentice skills 69% 31% 16
Working with small numbers of apprentices 93% 7% 14
Initial assessment of apprentices 77% 23% 13
Reporting on progress of apprentices 73% 27% 22
Adapting to my needs 56% 44% 18
Training facilities 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (79 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 79 apprentices)

    92%8%
  • Ensuring you understand the requirements of your end-point assessment(selected by 79 apprentices)

    91%9%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 79 apprentices)

    89%11%
  • Providing accessible training resources(selected by 79 apprentices)

    96%4%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 79 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 79 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 79 apprentices)

    91%9%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 79 apprentices)

    94%6%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 79 apprentices)

    92%8%
  • Supporting you and your apprenticeship(selected by 79 apprentices)

    94%6%
  • Resolving any issues you have(selected by 79 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 79 apprentices)

    87%13%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 92% 8%
Ensuring you understand the requirements of your end-point assessment 91% 9%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 89% 11%
Providing accessible training resources 96% 4%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 91% 9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 94% 6%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 87% 13%

Contact this training provider

Registered address
Unit 6 Villiers Court, Copse Drive, Meriden Business Park, Coventry, CV5 9RN
Telephone
+44 (0)1676 522 766

Training provider overview and courses delivered

View 7 courses delivered by this training provider

National training provider, rated 'Good' Ofsted, specialising in Improvement & Quality. Recognised for our 'Outstanding Contribution to Apprenticeships', winner of the Chartered Quality Institute's 'Organisation of the Year' 2020 & Learning Excellence Award Gold winner for 'Outstanding Innovation' 2023.

Capella have experience of working with learners at all levels from over 350 employers across: Financial, Healthcare, Retail, Manufacturing, Public Sector & Voluntary Sectors. We’re also an approved provider for the NHS Leadership Academy.

Partnering with PMI gives learners access to a wide range of resources, including podcasts & on demand content, providing opportunities for additional study & stretch, enhancing our blended delivery model.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for CAPELLA ASSOCIATES LTD .

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Shortlisted

CAPELLA ASSOCIATES LTD is 1 of 60 training providers for Improvement technician (level 3).

View training providers for this course