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This provider offers these training options for this course in L18 Liverpool.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
This provider has said they do not deliver training at apprentice's workplaces in your region.
Day release
One day a week at the provider's location.
122.8 miles to closest location: 10 MERCHANT COURT, MONKTON BUSINESS PARK SOUTH, HEBBURN, Tyne & Wear, NE31 2EX
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
4
apprentices have completed this course and taken their end-point assessment with this provider since 2025
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Excellent
average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
No reviews
Not enough apprentices have reviewed this provider.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
2
Improving apprentice skills
100%
0%
2
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(6 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 6 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 6 apprentices)
100%0%
Providing accessible training resources(selected by 6 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
100%0%
Taking into account your previous learning(selected by 6 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 6 apprentices)
100%0%
Resolving any issues you have(selected by 6 apprentices)
100%0%
Preparing you for success in your future career(selected by 6 apprentices)
100%0%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
2
Improving apprentice skills
100%
0%
2
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(7 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 7 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 7 apprentices)
86%14%
Providing accessible training resources(selected by 7 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)
86%14%
Taking into account your previous learning(selected by 7 apprentices)
71%29%
Giving you relevant training that helps you perform your job better(selected by 7 apprentices)
71%29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)
71%29%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 7 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 7 apprentices)
100%0%
Resolving any issues you have(selected by 7 apprentices)
100%0%
Preparing you for success in your future career(selected by 7 apprentices)
86%14%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
86%
14%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
71%
29%
Giving you relevant training that helps you perform your job better
71%
29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
71%
29%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
86%
14%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
86%
14%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(5 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
67%33%
Communication with employers(selected by 3 employers)
33%67%
Getting new apprentices started(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 3 employers)
67%33%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 3 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
3
Communication with employers
33%
67%
3
Getting new apprentices started
0%
100%
1
Improving apprentice skills
67%
33%
3
Working with small numbers of apprentices
100%
0%
1
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
100%
0%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(12 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 6 employers)
100%0%
Communication with employers(selected by 9 employers)
67%33%
Getting new apprentices started(selected by 3 employers)
67%33%
Improving apprentice skills(selected by 4 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 3 employers)
67%33%
Reporting on progress of apprentices(selected by 5 employers)
60%40%
Adapting to my needs(selected by 4 employers)
75%25%
Training facilities(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
6
Communication with employers
67%
33%
9
Getting new apprentices started
67%
33%
3
Improving apprentice skills
100%
0%
4
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
67%
33%
3
Reporting on progress of apprentices
60%
40%
5
Adapting to my needs
75%
25%
4
Training facilities
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(5 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 5 employers)
80%20%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
80%
20%
5
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
3
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(26 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 11 employers)
91%9%
Communication with employers(selected by 21 employers)
71%29%
Getting new apprentices started(selected by 5 employers)
60%40%
Improving apprentice skills(selected by 14 employers)
93%7%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 4 employers)
75%25%
Reporting on progress of apprentices(selected by 10 employers)
80%20%
Adapting to my needs(selected by 10 employers)
90%10%
Training facilities(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
91%
9%
11
Communication with employers
71%
29%
21
Getting new apprentices started
60%
40%
5
Improving apprentice skills
93%
7%
14
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
75%
25%
4
Reporting on progress of apprentices
80%
20%
10
Adapting to my needs
90%
10%
10
Training facilities
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(13 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 13 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 13 apprentices)
92%8%
Providing accessible training resources(selected by 13 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)
92%8%
Taking into account your previous learning(selected by 13 apprentices)
85%15%
Giving you relevant training that helps you perform your job better(selected by 13 apprentices)
85%15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)
85%15%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 13 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 13 apprentices)
100%0%
Resolving any issues you have(selected by 13 apprentices)
100%0%
Preparing you for success in your future career(selected by 13 apprentices)
92%8%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
92%
8%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
92%
8%
Taking into account your previous learning
85%
15%
Giving you relevant training that helps you perform your job better
85%
15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
85%
15%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
92%
8%
Contact this training provider
Registered address
8 Merchant Court, Monkton Business Park South, Hebburn, NE31 2EX
Zenith People Ltd is a vibrant, employer orientated recruitment and training business, offering recruitment and training services to young people and adults across the North East. Operating in a broad range of sectors - from Manufacturing & Engineering, through IT & Financial Services, to Contact Centre & Hospitality - we tailor our training delivery to the needs of both our individual apprentices and our employers.
Designing bespoke programmes for our employer partners - across pre-employment training, traineeships and apprenticeships - we work to ensure that all of our training is geared towards supporting the achievement of their financial, cultural and operational business objectives, and a tangible return on investment can be demonstrated.