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Training provider

VALKYRIE SUPPORT SERVICES LTD

UKPRN 10026094

Business administrator (level 3)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

5

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Poor

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 0% 100% 1
Reporting on progress of apprentices 0% 100% 1
Adapting to my needs 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 8 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 8 apprentices)

    88%12%
  • Providing accessible training resources(selected by 8 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

    88%12%
  • Taking into account your previous learning(selected by 8 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

    88%12%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 8 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 8 apprentices)

    88%12%
  • Resolving any issues you have(selected by 8 apprentices)

    75%25%
  • Preparing you for success in your future career(selected by 8 apprentices)

    88%12%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 88% 12%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 88% 12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 3 employers)

    33%67%
  • Getting new apprentices started(selected by 3 employers)

    33%67%
  • Improving apprentice skills(selected by 4 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 33% 67% 3
Getting new apprentices started 33% 67% 3
Improving apprentice skills 100% 0% 4
Working with small numbers of apprentices 100% 0% 2
Reporting on progress of apprentices 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 14 apprentices)

    64%36%
  • Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 14 apprentices)

    64%36%
  • Providing accessible training resources(selected by 14 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

    50%50%
  • Taking into account your previous learning(selected by 14 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

    64%36%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

    50%50%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 14 apprentices)

    71%29%
  • Supporting you and your apprenticeship(selected by 14 apprentices)

    71%29%
  • Resolving any issues you have(selected by 14 apprentices)

    57%43%
  • Preparing you for success in your future career(selected by 14 apprentices)

    64%36%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 64% 36%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 50% 50%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 64% 36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 50% 50%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 71% 29%
Supporting you and your apprenticeship 71% 29%
Resolving any issues you have 57% 43%
Preparing you for success in your future career 64% 36%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (28 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 9 employers)

    89%11%
  • Communication with employers(selected by 18 employers)

    56%44%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 9 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 8 employers)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 14 employers)

    57%43%
  • Adapting to my needs(selected by 11 employers)

    73%27%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 89% 11% 9
Communication with employers 56% 44% 18
Getting new apprentices started 100% 0% 3
Improving apprentice skills 100% 0% 9
Working with small numbers of apprentices 100% 0% 8
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 57% 43% 14
Adapting to my needs 73% 27% 11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (14 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    67%33%
  • Communication with employers(selected by 14 employers)

    86%14%
  • Getting new apprentices started(selected by 4 employers)

    75%25%
  • Improving apprentice skills(selected by 5 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 5 employers)

    80%20%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 4 employers)

    100%0%
  • Adapting to my needs(selected by 8 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 6
Communication with employers 86% 14% 14
Getting new apprentices started 75% 25% 4
Improving apprentice skills 80% 20% 5
Working with small numbers of apprentices 80% 20% 5
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 100% 0% 4
Adapting to my needs 100% 0% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (47 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 18 employers)

    83%17%
  • Communication with employers(selected by 36 employers)

    64%36%
  • Getting new apprentices started(selected by 10 employers)

    70%30%
  • Improving apprentice skills(selected by 18 employers)

    94%6%
  • Working with small numbers of apprentices(selected by 15 employers)

    93%7%
  • Initial assessment of apprentices(selected by 7 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 21 employers)

    62%38%
  • Adapting to my needs(selected by 20 employers)

    80%20%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 18
Communication with employers 64% 36% 36
Getting new apprentices started 70% 30% 10
Improving apprentice skills 94% 6% 18
Working with small numbers of apprentices 93% 7% 15
Initial assessment of apprentices 86% 14% 7
Reporting on progress of apprentices 62% 38% 21
Adapting to my needs 80% 20% 20

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 22 apprentices)

    77%23%
  • Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

    82%18%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 22 apprentices)

    73%27%
  • Providing accessible training resources(selected by 22 apprentices)

    82%18%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

    64%36%
  • Taking into account your previous learning(selected by 22 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

    68%32%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 22 apprentices)

    82%18%
  • Supporting you and your apprenticeship(selected by 22 apprentices)

    77%23%
  • Resolving any issues you have(selected by 22 apprentices)

    64%36%
  • Preparing you for success in your future career(selected by 22 apprentices)

    73%27%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 77% 23%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 68% 32%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 73% 27%

Contact this training provider

Registered address
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ
Telephone
0330 236 9118

Training provider overview and courses delivered

View 19 courses delivered by this training provider

Valkyrie Support Services Ltd provides professional training services for driven people looking to enhance their knowledge and skills. With nationwide coverage, we have a comprehensive offer of apprenticeships in Engineering, Manufacturing, Business, Food Manufacturing, and the Logistics sectors. Industry Approved by the National Skills Academy for Food & Drink and working alongside a variety of sector representative bodies, Valkyrie can bring to you the highest quality of service, with the reassurance of managed support throughout your chosen workforce development scheme. Working together in partnership, Valkyrie will ensure that you have a training solution to suit your business needs and we will tailor our schemes to you.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for VALKYRIE SUPPORT SERVICES LTD .

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Shortlisted

VALKYRIE SUPPORT SERVICES LTD is 1 of 530 training providers for Business administrator (level 3).

View training providers for this course