Training provider

PROFOUND SERVICES LIMITED

UKPRN 10022358

Business administrator (level 3)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At apprentice's workplace Training at the employer's location.	0.0 miles to apprentice's work location

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

13

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 11 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 11 apprentices)

  82%18%

• Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

  82%18%

Organisation

• Organising well-structured training(selected by 11 apprentices)

  82%18%

• Providing accessible training resources(selected by 11 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

  82%18%

• Taking into account your previous learning(selected by 11 apprentices)

  82%18%

• Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

  91%9%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

  91%9%

Support

• Helping you learn new skills and develop existing ones(selected by 11 apprentices)

  91%9%

• Supporting you and your apprenticeship(selected by 11 apprentices)

  91%9%

• Resolving any issues you have(selected by 11 apprentices)

  82%18%

• Preparing you for success in your future career(selected by 11 apprentices)

  82%18%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	82%	18%
Ensuring you understand the requirements of your end-point assessment	82%	18%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	82%	18%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	82%	18%
Taking into account your previous learning	82%	18%
Giving you relevant training that helps you perform your job better	91%	9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	91%	9%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	82%	18%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 11 apprentices)

  64%36%

• Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

  64%36%

Organisation

• Organising well-structured training(selected by 11 apprentices)

  64%36%

• Providing accessible training resources(selected by 11 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

  73%27%

• Taking into account your previous learning(selected by 11 apprentices)

  73%27%

• Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

  64%36%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

  82%18%

Support

• Helping you learn new skills and develop existing ones(selected by 11 apprentices)

  91%9%

• Supporting you and your apprenticeship(selected by 11 apprentices)

  73%27%

• Resolving any issues you have(selected by 11 apprentices)

  64%36%

• Preparing you for success in your future career(selected by 11 apprentices)

  73%27%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	64%	36%
Ensuring you understand the requirements of your end-point assessment	64%	36%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	64%	36%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	73%	27%
Taking into account your previous learning	73%	27%
Giving you relevant training that helps you perform your job better	64%	36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	82%	18%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	73%	27%
Resolving any issues you have	64%	36%
Preparing you for success in your future career	73%	27%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 1 employer)

  0%100%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Getting new apprentices started	0%	100%	1
Improving apprentice skills	0%	100%	1
Working with small numbers of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	1
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 3 employers)

  33%67%

• Getting new apprentices started(selected by 2 employers)

  50%50%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	33%	67%	3
Getting new apprentices started	50%	50%	2
Working with small numbers of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	2
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (7 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 5 employers)

  40%60%

• Getting new apprentices started(selected by 3 employers)

  33%67%

• Improving apprentice skills(selected by 1 employer)

  0%100%

• Working with small numbers of apprentices(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 5 employers)

  20%80%

• Adapting to my needs(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	40%	60%	5
Getting new apprentices started	33%	67%	3
Improving apprentice skills	0%	100%	1
Working with small numbers of apprentices	100%	0%	2
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	20%	80%	5
Adapting to my needs	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 22 apprentices)

  73%27%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  73%27%

Organisation

• Organising well-structured training(selected by 22 apprentices)

  73%27%

• Providing accessible training resources(selected by 22 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  77%23%

• Taking into account your previous learning(selected by 22 apprentices)

  77%23%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  77%23%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  86%14%

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  91%9%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  82%18%

• Resolving any issues you have(selected by 22 apprentices)

  73%27%

• Preparing you for success in your future career(selected by 22 apprentices)

  77%23%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	73%	27%
Ensuring you understand the requirements of your end-point assessment	73%	27%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	73%	27%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	77%	23%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	77%	23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	82%	18%
Resolving any issues you have	73%	27%
Preparing you for success in your future career	77%	23%

Contact this training provider

• Registered address: 1-10 Dunelm Rise, Durhamgate, Spennymoor, DL16 6FS
• Email: yourapprenticeship@LearningCurveGroup.co.uk
• Telephone: 01388436268
• Website: https://www.learningcurvegroup.co.uk/courses/employers/level-three-business-administrator

Training provider overview and courses delivered

View 27 courses delivered by this training provider

Select a course to view location, training options and contact details

• Adult care worker (level 2)
• Associate project manager (level 4)
• Beauty therapist (level 2)
• Business administrator (level 3)
• Content creator (level 3)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Data analyst (level 4)
• Data technician (level 3)
• Digital marketer (level 3)
• Digital support technician (level 3)
• Early years educator (level 3)
• Hairdressing professional (level 2)
• Housing and property management (level 3)
• Housing and property management assistant (level 2)
• Information communications technician (level 3)
• Junior estate agent (level 2)
• Large goods vehicle (LGV) driver C + E (level 2)
• Lead adult care worker (level 3)
• Lead practitioner in adult care (level 4)
• Leader in adult care (level 5)
• Multi-channel marketer (level 3)
• Operations manager (level 5)
• Senior housing and property management (level 4)
• Supply chain warehouse operative (level 2)
• Team leader (level 3)
• Urban driver (level 2)

Profound Services is the North East's leading training provider specialising in the delivery of apprenticeships, Traineeships, Courses and Employability Services.

We work with individuals who wish to undergo training and obtain the qualifications required to go further in their careers. We also work with businesses who want to employ an apprentice or upskill their existing staff without the responsibility of running an apprenticeship scheme in-house.

Established in 2006, we have a long standing reputation for the quality of our provision and have celebrated many achievements including Ofsted Grade 'Good'.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for PROFOUND SERVICES LIMITED .

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Shortlisted

PROFOUND SERVICES LIMITED is 1 of 534 training providers for Business administrator (level 3).

View training providers for this course