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Employer reviews

Excellent (21 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 56% 44% 18
Getting new apprentices started 90% 10% 10
Initial assessment of apprentices 100% 0% 9
Providing the right training at the right time 100% 0% 6
Improving apprentice skills 100% 0% 6
Reporting on progress of apprentices 0% 100% 6
Working with small numbers of apprentices 100% 0% 5
Adapting to my needs 100% 0% 4
Training facilities 33% 67% 3

Apprentice reviews

Not yet reviewed

Provider overview

Newcastle City Learning has provided adult learning within the city for many years. Our mission is to help people learn and achieve in a friendly and supportive environment. Within Newcastle City Council, Newcastle City Learning sits within the Education and Skills Division within the People Directorate. At the heart of the service is an ethos of supporting the people furthest away from the labour market in the city to develop their skills. Most provision is delivered and managed directly.

Newcastle City Learning offer professional training in a range of apprenticeship areas.

Our current offer includes office based, management, childcare, teaching and learning apprenticeships.

Delivering across the North East region we provide training and development for both new and existing staff at intermediate, advanced and higher levels.

Apprenticeship training course

Business administrator (level 3)

67% achievement rate (out of 30 apprentices)

58% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.


Head office

Civic Centre, Newcastle Upon Tyne, NE1 8QH

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check NEWCASTLE UPON TYNE CITY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course

0191 2773506

NEWCASTLE UPON TYNE CITY COUNCIL is 1 of 565 training providers for Business administrator (level 3).

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