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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
5 Ipswich Road, Norwich, NR2 2LJ
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
No data
Not enough apprentices have completed a course with this provider to show participation
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 29 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(6 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 5 employers)
40%60%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
33%67%
Initial assessment of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 5 employers)
40%60%
Adapting to my needs(selected by 1 employer)
0%100%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
40%
60%
5
Getting new apprentices started
100%
0%
2
Improving apprentice skills
33%
67%
3
Initial assessment of apprentices
50%
50%
2
Reporting on progress of apprentices
40%
60%
5
Adapting to my needs
0%
100%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(17 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 17 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 17 apprentices)
88%12%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 17 apprentices)
88%12%
Providing accessible training resources(selected by 17 apprentices)
94%6%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 17 apprentices)
76%24%
Taking into account your previous learning(selected by 17 apprentices)
71%29%
Giving you relevant training that helps you perform your job better(selected by 17 apprentices)
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 17 apprentices)
76%24%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 17 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 17 apprentices)
88%12%
Resolving any issues you have(selected by 17 apprentices)
82%18%
Preparing you for success in your future career(selected by 17 apprentices)
94%6%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
88%
12%
Providing accessible training resources
94%
6%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
71%
29%
Giving you relevant training that helps you perform your job better
82%
18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
76%
24%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
88%
12%
Resolving any issues you have
82%
18%
Preparing you for success in your future career
94%
6%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(29 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 29 apprentices)
66%34%
Ensuring you understand the requirements of your end-point assessment(selected by 29 apprentices)
83%17%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 29 apprentices)
72%28%
Providing accessible training resources(selected by 29 apprentices)
76%24%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 29 apprentices)
76%24%
Taking into account your previous learning(selected by 29 apprentices)
79%21%
Giving you relevant training that helps you perform your job better(selected by 29 apprentices)
79%21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 29 apprentices)
69%31%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 29 apprentices)
93%7%
Supporting you and your apprenticeship(selected by 29 apprentices)
72%28%
Resolving any issues you have(selected by 29 apprentices)
76%24%
Preparing you for success in your future career(selected by 29 apprentices)
72%28%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
66%
34%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
72%
28%
Providing accessible training resources
76%
24%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
79%
21%
Giving you relevant training that helps you perform your job better
79%
21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
69%
31%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
93%
7%
Supporting you and your apprenticeship
72%
28%
Resolving any issues you have
76%
24%
Preparing you for success in your future career
72%
28%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(35 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 17 employers)
65%35%
Communication with employers(selected by 31 employers)
48%52%
Getting new apprentices started(selected by 14 employers)
93%7%
Improving apprentice skills(selected by 8 employers)
62%38%
Working with small numbers of apprentices(selected by 4 employers)
50%50%
Initial assessment of apprentices(selected by 7 employers)
57%43%
Reporting on progress of apprentices(selected by 20 employers)
30%70%
Adapting to my needs(selected by 6 employers)
17%83%
Training facilities(selected by 17 employers)
71%29%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
65%
35%
17
Communication with employers
48%
52%
31
Getting new apprentices started
93%
7%
14
Improving apprentice skills
62%
38%
8
Working with small numbers of apprentices
50%
50%
4
Initial assessment of apprentices
57%
43%
7
Reporting on progress of apprentices
30%
70%
20
Adapting to my needs
17%
83%
6
Training facilities
71%
29%
17
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(34 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 34 apprentices)
50%50%
Ensuring you understand the requirements of your end-point assessment(selected by 34 apprentices)
65%35%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 34 apprentices)
68%32%
Providing accessible training resources(selected by 34 apprentices)
79%21%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 34 apprentices)
76%24%
Taking into account your previous learning(selected by 34 apprentices)
65%35%
Giving you relevant training that helps you perform your job better(selected by 34 apprentices)
65%35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 34 apprentices)
79%21%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 34 apprentices)
76%24%
Supporting you and your apprenticeship(selected by 34 apprentices)
68%32%
Resolving any issues you have(selected by 34 apprentices)
65%35%
Preparing you for success in your future career(selected by 34 apprentices)
62%38%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
50%
50%
Ensuring you understand the requirements of your end-point assessment
65%
35%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
68%
32%
Providing accessible training resources
79%
21%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
65%
35%
Giving you relevant training that helps you perform your job better
65%
35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
79%
21%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
76%
24%
Supporting you and your apprenticeship
68%
32%
Resolving any issues you have
65%
35%
Preparing you for success in your future career
62%
38%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(55 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 15 employers)
73%27%
Communication with employers(selected by 39 employers)
51%49%
Getting new apprentices started(selected by 22 employers)
86%14%
Improving apprentice skills(selected by 20 employers)
80%20%
Working with small numbers of apprentices(selected by 10 employers)
80%20%
Initial assessment of apprentices(selected by 6 employers)
83%17%
Reporting on progress of apprentices(selected by 21 employers)
29%71%
Adapting to my needs(selected by 12 employers)
50%50%
Training facilities(selected by 11 employers)
82%18%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
73%
27%
15
Communication with employers
51%
49%
39
Getting new apprentices started
86%
14%
22
Improving apprentice skills
80%
20%
20
Working with small numbers of apprentices
80%
20%
10
Initial assessment of apprentices
83%
17%
6
Reporting on progress of apprentices
29%
71%
21
Adapting to my needs
50%
50%
12
Training facilities
82%
18%
11
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(7 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 7 apprentices)
57%43%
Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)
71%29%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 7 apprentices)
71%29%
Providing accessible training resources(selected by 7 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)
57%43%
Taking into account your previous learning(selected by 7 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 7 apprentices)
86%14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 7 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 7 apprentices)
86%14%
Resolving any issues you have(selected by 7 apprentices)
86%14%
Preparing you for success in your future career(selected by 7 apprentices)
86%14%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
57%
43%
Ensuring you understand the requirements of your end-point assessment
71%
29%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
71%
29%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
57%
43%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
86%
14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
86%
14%
Preparing you for success in your future career
86%
14%
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(60 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 13 employers)
46%54%
Communication with employers(selected by 45 employers)
53%47%
Getting new apprentices started(selected by 21 employers)
76%24%
Improving apprentice skills(selected by 18 employers)
89%11%
Working with small numbers of apprentices(selected by 11 employers)
100%0%
Initial assessment of apprentices(selected by 8 employers)
75%25%
Reporting on progress of apprentices(selected by 31 employers)
32%68%
Adapting to my needs(selected by 9 employers)
78%22%
Training facilities(selected by 19 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
46%
54%
13
Communication with employers
53%
47%
45
Getting new apprentices started
76%
24%
21
Improving apprentice skills
89%
11%
18
Working with small numbers of apprentices
100%
0%
11
Initial assessment of apprentices
75%
25%
8
Reporting on progress of apprentices
32%
68%
31
Adapting to my needs
78%
22%
9
Training facilities
100%
0%
19
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(156 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 48 employers)
65%35%
Communication with employers(selected by 120 employers)
51%49%
Getting new apprentices started(selected by 59 employers)
85%15%
Improving apprentice skills(selected by 49 employers)
78%22%
Working with small numbers of apprentices(selected by 25 employers)
84%16%
Initial assessment of apprentices(selected by 23 employers)
70%30%
Reporting on progress of apprentices(selected by 77 employers)
31%69%
Adapting to my needs(selected by 28 employers)
50%50%
Training facilities(selected by 48 employers)
85%15%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
65%
35%
48
Communication with employers
51%
49%
120
Getting new apprentices started
85%
15%
59
Improving apprentice skills
78%
22%
49
Working with small numbers of apprentices
84%
16%
25
Initial assessment of apprentices
70%
30%
23
Reporting on progress of apprentices
31%
69%
77
Adapting to my needs
50%
50%
28
Training facilities
85%
15%
48
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(87 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 87 apprentices)
63%37%
Ensuring you understand the requirements of your end-point assessment(selected by 87 apprentices)
76%24%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 87 apprentices)
74%26%
Providing accessible training resources(selected by 87 apprentices)
83%17%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 87 apprentices)
75%25%
Taking into account your previous learning(selected by 87 apprentices)
72%28%
Giving you relevant training that helps you perform your job better(selected by 87 apprentices)
75%25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 87 apprentices)
77%23%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 87 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 87 apprentices)
75%25%
Resolving any issues you have(selected by 87 apprentices)
74%26%
Preparing you for success in your future career(selected by 87 apprentices)
74%26%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
63%
37%
Ensuring you understand the requirements of your end-point assessment
76%
24%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
74%
26%
Providing accessible training resources
83%
17%
Balancing online learning with classroom-based training to suit your apprenticeship
75%
25%
Taking into account your previous learning
72%
28%
Giving you relevant training that helps you perform your job better
75%
25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
77%
23%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
City College Norwich is a general further education provider offering a broad range of apprenticeships to employers throughout Norfolk and north Suffolk. We offer apprenticeships from Level 2 through to Higher apprenticeships incorporating Foundation Degrees and Degrees. Our scope of provision, as well as access to over 4000 full-time students looking to move into employment, means that we are able to provide a full service from Needs Analysis through to sourcing candidates.
High quality off-the-job training with industry qualified and experienced staff is a key feature of our provision.