Training provider

HEART OF YORKSHIRE EDUCATION GROUP

UKPRN 10007289

Engineering technician (level 3)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Block release Training in blocks of a week or more at the provider's location.	197.3 miles to closest location: Thunderhead Ridge, Castleford, West Yorkshire, WF10 4UA
Day release One day a week at the provider's location.	197.3 miles to closest location: Thunderhead Ridge, Castleford, West Yorkshire, WF10 4UA

Course achievements and participation

Achievements

52.9%

of apprentices (11 of 20) completed this course and passed their end-point assessment with this provider in academic year 2024 to 2025. 47.1% did not pass or left the course before taking the assessment.

71.8% national achievement rate

Participation

18

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 16 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (21 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 7 employers)

  57%43%

• Communication with employers(selected by 17 employers)

  59%41%

• Getting new apprentices started(selected by 11 employers)

  82%18%

• Improving apprentice skills(selected by 8 employers)

  88%12%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 4 employers)

  50%50%

• Reporting on progress of apprentices(selected by 12 employers)

  58%42%

• Adapting to my needs(selected by 3 employers)

  67%33%

• Training facilities(selected by 7 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	57%	43%	7
Communication with employers	59%	41%	17
Getting new apprentices started	82%	18%	11
Improving apprentice skills	88%	12%	8
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	50%	50%	4
Reporting on progress of apprentices	58%	42%	12
Adapting to my needs	67%	33%	3
Training facilities	100%	0%	7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 2 employers)

  50%50%

• Improving apprentice skills(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	50%	50%	2
Improving apprentice skills	50%	50%	2
Reporting on progress of apprentices	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 16 apprentices)

  56%44%

• Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

  75%25%

Organisation

• Organising well-structured training(selected by 16 apprentices)

  44%56%

• Providing accessible training resources(selected by 16 apprentices)

  56%44%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

  62%38%

• Taking into account your previous learning(selected by 16 apprentices)

  62%38%

• Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

  62%38%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

  69%31%

Support

• Helping you learn new skills and develop existing ones(selected by 16 apprentices)

  50%50%

• Supporting you and your apprenticeship(selected by 16 apprentices)

  75%25%

• Resolving any issues you have(selected by 16 apprentices)

  56%44%

• Preparing you for success in your future career(selected by 16 apprentices)

  62%38%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	56%	44%
Ensuring you understand the requirements of your end-point assessment	75%	25%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	44%	56%
Providing accessible training resources	56%	44%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	62%	38%
Giving you relevant training that helps you perform your job better	62%	38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	69%	31%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	50%	50%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	56%	44%
Preparing you for success in your future career	62%	38%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (41 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 41 apprentices)

  59%41%

• Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)

  59%41%

Organisation

• Organising well-structured training(selected by 41 apprentices)

  56%44%

• Providing accessible training resources(selected by 41 apprentices)

  68%32%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)

  56%44%

• Taking into account your previous learning(selected by 41 apprentices)

  63%37%

• Giving you relevant training that helps you perform your job better(selected by 41 apprentices)

  68%32%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)

  85%15%

Support

• Helping you learn new skills and develop existing ones(selected by 41 apprentices)

  63%37%

• Supporting you and your apprenticeship(selected by 41 apprentices)

  59%41%

• Resolving any issues you have(selected by 41 apprentices)

  59%41%

• Preparing you for success in your future career(selected by 41 apprentices)

  56%44%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	59%	41%
Ensuring you understand the requirements of your end-point assessment	59%	41%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	56%	44%
Providing accessible training resources	68%	32%
Balancing online learning with classroom-based training to suit your apprenticeship	56%	44%
Taking into account your previous learning	63%	37%
Giving you relevant training that helps you perform your job better	68%	32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	85%	15%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	63%	37%
Supporting you and your apprenticeship	59%	41%
Resolving any issues you have	59%	41%
Preparing you for success in your future career	56%	44%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (24 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 14 employers)

  57%43%

• Communication with employers(selected by 18 employers)

  33%67%

• Getting new apprentices started(selected by 13 employers)

  62%38%

• Improving apprentice skills(selected by 10 employers)

  50%50%

• Working with small numbers of apprentices(selected by 4 employers)

  50%50%

• Initial assessment of apprentices(selected by 8 employers)

  88%12%

• Reporting on progress of apprentices(selected by 13 employers)

  31%69%

• Adapting to my needs(selected by 3 employers)

  0%100%

• Training facilities(selected by 5 employers)

  80%20%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	57%	43%	14
Communication with employers	33%	67%	18
Getting new apprentices started	62%	38%	13
Improving apprentice skills	50%	50%	10
Working with small numbers of apprentices	50%	50%	4
Initial assessment of apprentices	88%	12%	8
Reporting on progress of apprentices	31%	69%	13
Adapting to my needs	0%	100%	3
Training facilities	80%	20%	5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (50 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 50 apprentices)

  60%40%

• Ensuring you understand the requirements of your end-point assessment(selected by 50 apprentices)

  68%32%

Organisation

• Organising well-structured training(selected by 50 apprentices)

  60%40%

• Providing accessible training resources(selected by 50 apprentices)

  64%36%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 50 apprentices)

  48%52%

• Taking into account your previous learning(selected by 50 apprentices)

  70%30%

• Giving you relevant training that helps you perform your job better(selected by 50 apprentices)

  66%34%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 50 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 50 apprentices)

  68%32%

• Supporting you and your apprenticeship(selected by 50 apprentices)

  72%28%

• Resolving any issues you have(selected by 50 apprentices)

  66%34%

• Preparing you for success in your future career(selected by 50 apprentices)

  62%38%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	60%	40%
Ensuring you understand the requirements of your end-point assessment	68%	32%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	60%	40%
Providing accessible training resources	64%	36%
Balancing online learning with classroom-based training to suit your apprenticeship	48%	52%
Taking into account your previous learning	70%	30%
Giving you relevant training that helps you perform your job better	66%	34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	68%	32%
Supporting you and your apprenticeship	72%	28%
Resolving any issues you have	66%	34%
Preparing you for success in your future career	62%	38%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (45 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 16 employers)

  88%12%

• Communication with employers(selected by 36 employers)

  61%39%

• Getting new apprentices started(selected by 25 employers)

  68%32%

• Improving apprentice skills(selected by 11 employers)

  82%18%

• Working with small numbers of apprentices(selected by 8 employers)

  88%12%

• Initial assessment of apprentices(selected by 11 employers)

  82%18%

• Reporting on progress of apprentices(selected by 22 employers)

  41%59%

• Adapting to my needs(selected by 7 employers)

  71%29%

• Training facilities(selected by 7 employers)

  86%14%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	88%	12%	16
Communication with employers	61%	39%	36
Getting new apprentices started	68%	32%	25
Improving apprentice skills	82%	18%	11
Working with small numbers of apprentices	88%	12%	8
Initial assessment of apprentices	82%	18%	11
Reporting on progress of apprentices	41%	59%	22
Adapting to my needs	71%	29%	7
Training facilities	86%	14%	7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  80%20%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  60%40%

• Taking into account your previous learning(selected by 5 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  60%40%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  80%20%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  80%20%

• Resolving any issues you have(selected by 5 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 5 apprentices)

  80%20%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	80%	20%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	60%	40%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	60%	40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	80%	20%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	80%	20%

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (92 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 38 employers)

  71%29%

• Communication with employers(selected by 73 employers)

  53%47%

• Getting new apprentices started(selected by 49 employers)

  69%31%

• Improving apprentice skills(selected by 31 employers)

  71%29%

• Working with small numbers of apprentices(selected by 13 employers)

  77%23%

• Initial assessment of apprentices(selected by 23 employers)

  78%22%

• Reporting on progress of apprentices(selected by 49 employers)

  41%59%

• Adapting to my needs(selected by 13 employers)

  54%46%

• Training facilities(selected by 19 employers)

  89%11%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	71%	29%	38
Communication with employers	53%	47%	73
Getting new apprentices started	69%	31%	49
Improving apprentice skills	71%	29%	31
Working with small numbers of apprentices	77%	23%	13
Initial assessment of apprentices	78%	22%	23
Reporting on progress of apprentices	41%	59%	49
Adapting to my needs	54%	46%	13
Training facilities	89%	11%	19

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (112 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 112 apprentices)

  60%40%

• Ensuring you understand the requirements of your end-point assessment(selected by 112 apprentices)

  66%34%

Organisation

• Organising well-structured training(selected by 112 apprentices)

  57%43%

• Providing accessible training resources(selected by 112 apprentices)

  66%34%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 112 apprentices)

  54%46%

• Taking into account your previous learning(selected by 112 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 112 apprentices)

  66%34%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 112 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 112 apprentices)

  64%36%

• Supporting you and your apprenticeship(selected by 112 apprentices)

  68%32%

• Resolving any issues you have(selected by 112 apprentices)

  62%38%

• Preparing you for success in your future career(selected by 112 apprentices)

  61%39%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	60%	40%
Ensuring you understand the requirements of your end-point assessment	66%	34%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	57%	43%
Providing accessible training resources	66%	34%
Balancing online learning with classroom-based training to suit your apprenticeship	54%	46%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	66%	34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	64%	36%
Supporting you and your apprenticeship	68%	32%
Resolving any issues you have	62%	38%
Preparing you for success in your future career	61%	39%

Contact this training provider

• Registered address: Margaret Street, Wakefield, WF1 2DH
• Email: apprenticeships@heartofoyrkshire.ac.uk
• Telephone: 01924 789469
• Website: https://www.wakefield.ac.uk/study-with-us/apprenticeships

Training provider overview

The Heart of Yorkshire Education Group serves the education and skills needs across Yorkshire from its campuses based in Castleford, Selby, and Wakefield to meet the existing and future needs of our regional area. Our team of expert industry professionals deliver apprenticeship flexibly to meet business need and are an excellent way to develop your business by developing new employees or existing employees' skills and experience within your industry area. The Heart of Yorkshire Education Group will support you throughout the journey from initial enquiry to completion and beyond. Please contact us to discuss your apprenticeship needs further.

Overall participation rates and reviews

Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .

Courses offered by this training provider

Apprenticeships

View 70 apprenticeships delivered by this training provider

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• Construction quantity surveying technician (level 4)
• Construction site supervisor (level 4)
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• Customer service practitioner (level 2)
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• Domestic electrician (level 3)
• Early years educator (level 3)
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• Engineering fitter (level 3)
• Engineering maintenance technician - dual discipline (level 3)
• Engineering maintenance technician - single discipline (level 3)
• Engineering manufacturing technician (level 4)
• Engineering operative (level 2)
• Engineering technician (level 3)
• Fitted interiors installer (level 2)
• Food and beverage team member (level 2)
• Food and drink process operator (level 2)
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• Groundworker (level 2)
• Healthcare science assistant (level 2)
• Healthcare science associate (level 4)
• Healthcare support worker (level 2)
• Healthcare support worker (level 2)
• Heavy vehicle service and maintenance technician (level 3)
• Hospitality manager (level 4)
• Hospitality supervisor (level 3)
• Hospitality team member (level 2)
• HR support (level 3)
• Improvement technician (level 3)
• Installation and maintenance electrician (level 3)
• Lead adult care worker (level 3)
• Leader in adult care (level 5)
• Lean manufacturing operative (level 2)
• Learning and development practitioner (level 3)
• Learning and skills assessor (level 3)
• Maintenance and operations engineering technician (level 3)
• Manufacturing engineer (degree) (level 6)
• Mechatronics maintenance technician (level 3)
• Metal fabricator (level 3)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Plasterer (level 2)
• Plate welder (level 3)
• Plumbing and domestic heating technician (level 3)
• Power industry overhead linesperson (level 3)
• Power industry substation fitter (level 3)
• Process leader (level 4)
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• Property maintenance operative (level 2)
• Senior healthcare support worker (level 3)
• Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
• Supply chain warehouse operative (level 2)
• Teaching assistant (level 3)

Shortlist full. Manage shortlist

Shortlisted

HEART OF YORKSHIRE EDUCATION GROUP is 1 of 114 training providers for Engineering technician (level 3).

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