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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
Margaret Street, Wakefield, West Yorkshire, WF1 2DH
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
23
apprentices have completed this course and taken their end-point assessment with this provider since 2019
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 16 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
50%50%
Improving apprentice skills(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
50%
50%
2
Improving apprentice skills
50%
50%
2
Reporting on progress of apprentices
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(16 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 16 apprentices)
56%44%
Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)
75%25%
Organisation
Organising well-structured training(selected by 16 apprentices)
44%56%
Providing accessible training resources(selected by 16 apprentices)
56%44%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)
62%38%
Taking into account your previous learning(selected by 16 apprentices)
62%38%
Giving you relevant training that helps you perform your job better(selected by 16 apprentices)
62%38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)
69%31%
Support
Helping you learn new skills and develop existing ones(selected by 16 apprentices)
50%50%
Supporting you and your apprenticeship(selected by 16 apprentices)
75%25%
Resolving any issues you have(selected by 16 apprentices)
56%44%
Preparing you for success in your future career(selected by 16 apprentices)
62%38%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
56%
44%
Ensuring you understand the requirements of your end-point assessment
75%
25%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
44%
56%
Providing accessible training resources
56%
44%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
62%
38%
Giving you relevant training that helps you perform your job better
62%
38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
69%
31%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
50%
50%
Supporting you and your apprenticeship
75%
25%
Resolving any issues you have
56%
44%
Preparing you for success in your future career
62%
38%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(41 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 41 apprentices)
59%41%
Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)
59%41%
Organisation
Organising well-structured training(selected by 41 apprentices)
56%44%
Providing accessible training resources(selected by 41 apprentices)
68%32%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)
56%44%
Taking into account your previous learning(selected by 41 apprentices)
63%37%
Giving you relevant training that helps you perform your job better(selected by 41 apprentices)
68%32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)
85%15%
Support
Helping you learn new skills and develop existing ones(selected by 41 apprentices)
63%37%
Supporting you and your apprenticeship(selected by 41 apprentices)
59%41%
Resolving any issues you have(selected by 41 apprentices)
59%41%
Preparing you for success in your future career(selected by 41 apprentices)
56%44%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
59%
41%
Ensuring you understand the requirements of your end-point assessment
59%
41%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
56%
44%
Providing accessible training resources
68%
32%
Balancing online learning with classroom-based training to suit your apprenticeship
56%
44%
Taking into account your previous learning
63%
37%
Giving you relevant training that helps you perform your job better
68%
32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
85%
15%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
63%
37%
Supporting you and your apprenticeship
59%
41%
Resolving any issues you have
59%
41%
Preparing you for success in your future career
56%
44%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(24 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 14 employers)
57%43%
Communication with employers(selected by 18 employers)
33%67%
Getting new apprentices started(selected by 13 employers)
62%38%
Improving apprentice skills(selected by 10 employers)
50%50%
Working with small numbers of apprentices(selected by 4 employers)
50%50%
Initial assessment of apprentices(selected by 8 employers)
88%12%
Reporting on progress of apprentices(selected by 13 employers)
31%69%
Adapting to my needs(selected by 3 employers)
0%100%
Training facilities(selected by 5 employers)
80%20%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
57%
43%
14
Communication with employers
33%
67%
18
Getting new apprentices started
62%
38%
13
Improving apprentice skills
50%
50%
10
Working with small numbers of apprentices
50%
50%
4
Initial assessment of apprentices
88%
12%
8
Reporting on progress of apprentices
31%
69%
13
Adapting to my needs
0%
100%
3
Training facilities
80%
20%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(50 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 50 apprentices)
60%40%
Ensuring you understand the requirements of your end-point assessment(selected by 50 apprentices)
68%32%
Organisation
Organising well-structured training(selected by 50 apprentices)
60%40%
Providing accessible training resources(selected by 50 apprentices)
64%36%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 50 apprentices)
48%52%
Taking into account your previous learning(selected by 50 apprentices)
70%30%
Giving you relevant training that helps you perform your job better(selected by 50 apprentices)
66%34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 50 apprentices)
80%20%
Support
Helping you learn new skills and develop existing ones(selected by 50 apprentices)
68%32%
Supporting you and your apprenticeship(selected by 50 apprentices)
72%28%
Resolving any issues you have(selected by 50 apprentices)
66%34%
Preparing you for success in your future career(selected by 50 apprentices)
62%38%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
60%
40%
Ensuring you understand the requirements of your end-point assessment
68%
32%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
60%
40%
Providing accessible training resources
64%
36%
Balancing online learning with classroom-based training to suit your apprenticeship
48%
52%
Taking into account your previous learning
70%
30%
Giving you relevant training that helps you perform your job better
66%
34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
68%
32%
Supporting you and your apprenticeship
72%
28%
Resolving any issues you have
66%
34%
Preparing you for success in your future career
62%
38%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(45 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 16 employers)
88%12%
Communication with employers(selected by 36 employers)
61%39%
Getting new apprentices started(selected by 25 employers)
68%32%
Improving apprentice skills(selected by 11 employers)
82%18%
Working with small numbers of apprentices(selected by 8 employers)
88%12%
Initial assessment of apprentices(selected by 11 employers)
82%18%
Reporting on progress of apprentices(selected by 22 employers)
41%59%
Adapting to my needs(selected by 7 employers)
71%29%
Training facilities(selected by 7 employers)
86%14%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
88%
12%
16
Communication with employers
61%
39%
36
Getting new apprentices started
68%
32%
25
Improving apprentice skills
82%
18%
11
Working with small numbers of apprentices
88%
12%
8
Initial assessment of apprentices
82%
18%
11
Reporting on progress of apprentices
41%
59%
22
Adapting to my needs
71%
29%
7
Training facilities
86%
14%
7
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(5 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 5 apprentices)
80%20%
Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)
80%20%
Organisation
Organising well-structured training(selected by 5 apprentices)
80%20%
Providing accessible training resources(selected by 5 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
60%40%
Taking into account your previous learning(selected by 5 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
60%40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)
80%20%
Support
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
80%20%
Supporting you and your apprenticeship(selected by 5 apprentices)
80%20%
Resolving any issues you have(selected by 5 apprentices)
80%20%
Preparing you for success in your future career(selected by 5 apprentices)
80%20%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
80%
20%
Ensuring you understand the requirements of your end-point assessment
80%
20%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
80%
20%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
60%
40%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
60%
40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
80%
20%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
80%
20%
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(71 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 31 employers)
74%26%
Communication with employers(selected by 56 employers)
52%48%
Getting new apprentices started(selected by 38 employers)
66%34%
Improving apprentice skills(selected by 23 employers)
65%35%
Working with small numbers of apprentices(selected by 12 employers)
75%25%
Initial assessment of apprentices(selected by 19 employers)
84%16%
Reporting on progress of apprentices(selected by 37 employers)
35%65%
Adapting to my needs(selected by 10 employers)
50%50%
Training facilities(selected by 12 employers)
83%17%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
74%
26%
31
Communication with employers
52%
48%
56
Getting new apprentices started
66%
34%
38
Improving apprentice skills
65%
35%
23
Working with small numbers of apprentices
75%
25%
12
Initial assessment of apprentices
84%
16%
19
Reporting on progress of apprentices
35%
65%
37
Adapting to my needs
50%
50%
10
Training facilities
83%
17%
12
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(112 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 112 apprentices)
60%40%
Ensuring you understand the requirements of your end-point assessment(selected by 112 apprentices)
66%34%
Organisation
Organising well-structured training(selected by 112 apprentices)
57%43%
Providing accessible training resources(selected by 112 apprentices)
66%34%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 112 apprentices)
54%46%
Taking into account your previous learning(selected by 112 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 112 apprentices)
66%34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 112 apprentices)
80%20%
Support
Helping you learn new skills and develop existing ones(selected by 112 apprentices)
64%36%
Supporting you and your apprenticeship(selected by 112 apprentices)
68%32%
Resolving any issues you have(selected by 112 apprentices)
62%38%
Preparing you for success in your future career(selected by 112 apprentices)
61%39%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
60%
40%
Ensuring you understand the requirements of your end-point assessment
66%
34%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
57%
43%
Providing accessible training resources
66%
34%
Balancing online learning with classroom-based training to suit your apprenticeship
54%
46%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
66%
34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
The Heart of Yorkshire Education Group serves the education and skills needs across Yorkshire from its campuses based in Castleford, Selby, and Wakefield to meet the existing and future needs of our regional area. Our team of expert industry professionals deliver apprenticeship flexibly to meet business need and are an excellent way to develop your business by developing new employees or existing employees' skills and experience within your industry area. The Heart of Yorkshire Education Group will support you throughout the journey from initial enquiry to completion and beyond. Please contact us to discuss your apprenticeship needs further.