Training provider

KENDAL COLLEGE

UKPRN 10003558

Hospitality supervisor (level 3)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Day release One day a week at the provider's location.	65.2 miles to closest location: Milnthorpe Rd, Kendal, Cumbria, LA9 5AY

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

12

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 27 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 7 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 7 apprentices)

  86%14%

• Providing accessible training resources(selected by 7 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  71%29%

• Taking into account your previous learning(selected by 7 apprentices)

  57%43%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  86%14%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  86%14%

• Resolving any issues you have(selected by 7 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 7 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	86%	14%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	57%	43%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (27 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 27 apprentices)

  74%26%

• Ensuring you understand the requirements of your end-point assessment(selected by 27 apprentices)

  63%37%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 27 apprentices)

  70%30%

• Providing accessible training resources(selected by 27 apprentices)

  89%11%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 27 apprentices)

  74%26%

• Taking into account your previous learning(selected by 27 apprentices)

  78%22%

• Giving you relevant training that helps you perform your job better(selected by 27 apprentices)

  70%30%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 27 apprentices)

  74%26%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 27 apprentices)

  81%19%

• Supporting you and your apprenticeship(selected by 27 apprentices)

  74%26%

• Resolving any issues you have(selected by 27 apprentices)

  81%19%

• Preparing you for success in your future career(selected by 27 apprentices)

  85%15%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	74%	26%
Ensuring you understand the requirements of your end-point assessment	63%	37%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	70%	30%
Providing accessible training resources	89%	11%
Balancing online learning with classroom-based training to suit your apprenticeship	74%	26%
Taking into account your previous learning	78%	22%
Giving you relevant training that helps you perform your job better	70%	30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	74%	26%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	81%	19%
Supporting you and your apprenticeship	74%	26%
Resolving any issues you have	81%	19%
Preparing you for success in your future career	85%	15%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (28 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 10 employers)

  90%10%

• Communication with employers(selected by 15 employers)

  80%20%

• Getting new apprentices started(selected by 9 employers)

  89%11%

• Improving apprentice skills(selected by 9 employers)

  67%33%

• Working with small numbers of apprentices(selected by 6 employers)

  83%17%

• Initial assessment of apprentices(selected by 3 employers)

  67%33%

• Reporting on progress of apprentices(selected by 13 employers)

  69%31%

• Adapting to my needs(selected by 2 employers)

  0%100%

• Training facilities(selected by 7 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	90%	10%	10
Communication with employers	80%	20%	15
Getting new apprentices started	89%	11%	9
Improving apprentice skills	67%	33%	9
Working with small numbers of apprentices	83%	17%	6
Initial assessment of apprentices	67%	33%	3
Reporting on progress of apprentices	69%	31%	13
Adapting to my needs	0%	100%	2
Training facilities	100%	0%	7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (34 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 34 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 34 apprentices)

  76%24%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 34 apprentices)

  76%24%

• Providing accessible training resources(selected by 34 apprentices)

  85%15%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 34 apprentices)

  62%38%

• Taking into account your previous learning(selected by 34 apprentices)

  82%18%

• Giving you relevant training that helps you perform your job better(selected by 34 apprentices)

  85%15%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 34 apprentices)

  94%6%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 34 apprentices)

  91%9%

• Supporting you and your apprenticeship(selected by 34 apprentices)

  85%15%

• Resolving any issues you have(selected by 34 apprentices)

  79%21%

• Preparing you for success in your future career(selected by 34 apprentices)

  91%9%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	76%	24%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	76%	24%
Providing accessible training resources	85%	15%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	82%	18%
Giving you relevant training that helps you perform your job better	85%	15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	94%	6%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	85%	15%
Resolving any issues you have	79%	21%
Preparing you for success in your future career	91%	9%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (32 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 7 employers)

  86%14%

• Communication with employers(selected by 25 employers)

  76%24%

• Getting new apprentices started(selected by 12 employers)

  67%33%

• Improving apprentice skills(selected by 10 employers)

  100%0%

• Working with small numbers of apprentices(selected by 8 employers)

  100%0%

• Initial assessment of apprentices(selected by 7 employers)

  86%14%

• Reporting on progress of apprentices(selected by 17 employers)

  59%41%

• Adapting to my needs(selected by 7 employers)

  100%0%

• Training facilities(selected by 3 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	86%	14%	7
Communication with employers	76%	24%	25
Getting new apprentices started	67%	33%	12
Improving apprentice skills	100%	0%	10
Working with small numbers of apprentices	100%	0%	8
Initial assessment of apprentices	86%	14%	7
Reporting on progress of apprentices	59%	41%	17
Adapting to my needs	100%	0%	7
Training facilities	100%	0%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (23 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 5 employers)

  100%0%

• Communication with employers(selected by 16 employers)

  75%25%

• Getting new apprentices started(selected by 8 employers)

  100%0%

• Improving apprentice skills(selected by 9 employers)

  89%11%

• Working with small numbers of apprentices(selected by 5 employers)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 13 employers)

  69%31%

• Adapting to my needs(selected by 7 employers)

  86%14%

• Training facilities(selected by 4 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	5
Communication with employers	75%	25%	16
Getting new apprentices started	100%	0%	8
Improving apprentice skills	89%	11%	9
Working with small numbers of apprentices	100%	0%	5
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	69%	31%	13
Adapting to my needs	86%	14%	7
Training facilities	100%	0%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (83 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 22 employers)

  91%9%

• Communication with employers(selected by 56 employers)

  77%23%

• Getting new apprentices started(selected by 29 employers)

  83%17%

• Improving apprentice skills(selected by 28 employers)

  86%14%

• Working with small numbers of apprentices(selected by 19 employers)

  95%5%

• Initial assessment of apprentices(selected by 12 employers)

  83%17%

• Reporting on progress of apprentices(selected by 43 employers)

  65%35%

• Adapting to my needs(selected by 16 employers)

  81%19%

• Training facilities(selected by 14 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	91%	9%	22
Communication with employers	77%	23%	56
Getting new apprentices started	83%	17%	29
Improving apprentice skills	86%	14%	28
Working with small numbers of apprentices	95%	5%	19
Initial assessment of apprentices	83%	17%	12
Reporting on progress of apprentices	65%	35%	43
Adapting to my needs	81%	19%	16
Training facilities	100%	0%	14

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (68 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 68 apprentices)

  72%28%

• Ensuring you understand the requirements of your end-point assessment(selected by 68 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 68 apprentices)

  75%25%

• Providing accessible training resources(selected by 68 apprentices)

  88%12%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 68 apprentices)

  68%32%

• Taking into account your previous learning(selected by 68 apprentices)

  78%22%

• Giving you relevant training that helps you perform your job better(selected by 68 apprentices)

  79%21%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 68 apprentices)

  87%13%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 68 apprentices)

  88%12%

• Supporting you and your apprenticeship(selected by 68 apprentices)

  81%19%

• Resolving any issues you have(selected by 68 apprentices)

  82%18%

• Preparing you for success in your future career(selected by 68 apprentices)

  90%10%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	72%	28%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	75%	25%
Providing accessible training resources	88%	12%
Balancing online learning with classroom-based training to suit your apprenticeship	68%	32%
Taking into account your previous learning	78%	22%
Giving you relevant training that helps you perform your job better	79%	21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	87%	13%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	88%	12%
Supporting you and your apprenticeship	81%	19%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	90%	10%

Contact this training provider

• Registered address: Milnthorpe Road, Kendal, LA9 5AY
• Email: apprenticeships@kendal.ac.uk
• Telephone: 01539814764
• Website: https://kendal.ac.uk/apprenticeships/considering/contact-us

Training provider overview and courses delivered

View 48 courses delivered by this training provider

Select a course to view location, training options and contact details

• Installation and maintenance electrician (level 3)
• Property maintenance operative (level 2)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Gas engineering operative (level 3)
• Engineering design technician (level 3)
• Commis chef (level 2)
• Hospitality team member (level 2)
• Operations manager (level 5)
• Team leader (level 3)
• Professional accounting or taxation technician (level 4)
• Lead adult care worker (level 3)
• Adult care worker (level 2)
• Customer service practitioner (level 2)
• Assistant accountant (level 3)
• Hospitality supervisor (level 3)
• Maintenance and operations engineering technician (level 3)
• Healthcare science associate (level 4)
• Senior healthcare support worker (level 3)
• Hairdressing professional (level 2)
• Chef de partie (level 3)
• People professional (level 5)
• HR support (level 3)
• Business administrator (level 3)
• Hospitality manager (level 4)
• Plumbing and domestic heating technician (level 3)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Autocare technician (level 2)
• Teaching assistant (level 3)
• Children, young people and families practitioner (level 4)
• Animal care and welfare assistant (level 2)
• Stockperson (beef, pigs, sheep, dairy) (level 2)
• Outdoor activity instructor (level 3)
• Production chef (level 2)
• Engineering fitter (level 3)
• Early years educator (level 3)
• Pharmacy technician (integrated) (level 3)
• Accounts or finance assistant (level 2)
• Keeper and aquarist (level 3)
• Lean manufacturing operative (level 2)
• Engineering manufacturing technician (level 4)
• Leader in adult care (level 5)
• Advanced and creative hair professional (level 3)
• Early years practitioner (level 2)
• General farm worker (level 2)
• Livestock unit technician (level 3)
• Barbering professional (level 2)
• Assistant farm manager (level 4)

Kendal College is based in South Lakeland in Cumbria and has been providing apprenticeships for over 15 years covering a wide range of provision and has delivered over 1000 apprenticeships in 2016,17. Much of the provision is bespoke and designed specifically to meet the needs of employers and their business.

Our team of established assessors have specialist industry knowledge from their sectors allowing us to offer specific training that is required for industry standards. Kendal College boasts industry standard facilities that enrich the apprenticeship programmes and the learner experience.

Working closely with local, regional and national companies we ensure that we meet the changing needs and requirements of industry.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for KENDAL COLLEGE .

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Shortlisted

KENDAL COLLEGE is 1 of 77 training providers for Hospitality supervisor (level 3).

View training providers for this course