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Training provider

GEM PARTNERSHIP LIMITED

Employer reviews

Excellent (36 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 96% 4% 23
Reporting on progress of apprentices 95% 5% 20
Improving apprentice skills 94% 6% 18
Providing the right training at the right time 100% 0% 15
Getting new apprentices started 57% 43% 7
Initial assessment of apprentices 14% 86% 7
Adapting to my needs 100% 0% 6
Working with small numbers of apprentices 80% 20% 5
Training facilities 0% 100% 3

Apprentice reviews

Not yet reviewed

Provider overview

GEM Partnership is an experienced and trusted training provider, based in the North East. Designed to help unlock potential, we offer a range of training solutions. Our team of experts work with apprentices to establish the most appropriate content and delivery structure, leading to measurable added value and personal development benefit for every apprentice. We bring exceptional delivery, remotely using innovative and creative technologies blended with face to face classroom sessions to bring the learning experience to life. GEM received a ‘Good’ rating from Ofsted in 2022. Our specialist areas are Continuous Improvements, Business Skills, Human Resources and Recruitment, Learning and Development, Warehousing.

Apprenticeship training course

Customer service practitioner (level 2)

75% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

GEM PARTNERSHIP LIMITED’s training options

Head office

Fernwood House, Fernwood Road, Jesmond, Newcastle Upon Tyne, NE2 1TJ

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check GEM PARTNERSHIP LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0191 5872999
Shortlisted

GEM PARTNERSHIP LIMITED is 1 of 421 training providers for Customer service practitioner (level 2).

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