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Training provider

JC TRAINING & CONSULTANCY LTD

Employer reviews

Excellent (37 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Improving apprentice skills 100% 0% 24
Communication with employers 100% 0% 20
Reporting on progress of apprentices 95% 5% 19
Adapting to my needs 100% 0% 16
Providing the right training at the right time 100% 0% 10
Initial assessment of apprentices 100% 0% 10
Getting new apprentices started 100% 0% 9
Working with small numbers of apprentices 100% 0% 4

Apprentice reviews

Excellent (31 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 90% 10%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 94% 6%
Giving you relevant training that helps you perform your job better 97% 3%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 97% 3%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 97% 3%
Preparing you for success in your future career 94% 6%

Provider overview

JC Training and Consultancy is aimed at providing professional services to businesses based on implementing new procedures within a business in order to develop growth within its industry sector through training.

At JC Training and Consultancy, we tailor packages to meet your organisational aims with employee development through effective planning in specific key areas and vocational requirements, making sure that your employees develop their skills and knowledge that will enable them to implement within the organisation.

Some of our qualifications include:

  • Team Leading

  • Management

  • Customer Service

  • Business and Administration

  • Sales

  • Warehouse and Logistics

  • Hospitality

  • Child Care and Early Years

Apprenticeship training course

Customer service practitioner (level 2)

56% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

JC TRAINING & CONSULTANCY LTD’s training options

Head office 75.2 miles away

Unit F10 Ransom Hall, Southwell Road West, Rainworth, Mansfield, NG21 0HJ

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release
Shortlisted

JC TRAINING & CONSULTANCY LTD is 1 of 407 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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