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Training provider

RIVERSIDE TRAINING (SPALDING) LTD

Employer reviews

Excellent (26 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 20
Reporting on progress of apprentices 44% 56% 18
Getting new apprentices started 100% 0% 17
Initial assessment of apprentices 50% 50% 10
Providing the right training at the right time 86% 14% 7
Improving apprentice skills 86% 14% 7
Adapting to my needs 33% 67% 6
Training facilities 40% 60% 5
Working with small numbers of apprentices 100% 0% 4

Apprentice reviews

Good (17 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 94% 6%
Ensuring you understand the requirements of your end-point assessment 94% 6%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 94% 6%

Provider overview

At Riverside Training we will provide you with advice and guidance regarding all our training and will discuss which apprenticeship are suitable for your requirements.

Apprenticeship training is available via in- house training, distance learning via our e-learning platform or at the Riverside Training Centre.

Riverside Training offers Apprenticeships in th following sectors:

Team Leading

Management

Accountancy

Digital Marketing.

Business Administration

Children & Young Peoples Workforce,

Supporting Teaching & Learning in Schools,

Health and Social Care

Customer Service.

Riverside can offer a bespoke service that be tailored to suit your business and caters for individuals as well as small and large training groups.

Apprenticeship training course

Customer service practitioner (level 2)

Apprenticeship location

Canterbury, Kent Remove location

RIVERSIDE TRAINING (SPALDING) LTD’s training options

Head office 116.9 miles away

Bank House, Broad Street, Spalding, PE11 1TB

  • not available At apprentice’s workplace
  • available Day release: 116.9 miles away
  • available Block release: 116.9 miles away

Day and block release address

Units 4/7 Broadgate House, 18 Westlode Street, Spalding, Lincolnshire, PE11 2AF

Contact this provider about this course

Telephone
01775710945
Shortlisted

RIVERSIDE TRAINING (SPALDING) LTD is 1 of 452 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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