Skip to main content

We're improving Find apprenticeship training. What do you think of this service? (opens in a new tab)


Training provider

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Employer reviews

Good (96 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 45% 55% 65
Reporting on progress of apprentices 32% 68% 47
Getting new apprentices started 83% 17% 35
Providing the right training at the right time 52% 48% 29
Improving apprentice skills 76% 24% 29
Working with small numbers of apprentices 100% 0% 23
Adapting to my needs 68% 32% 22
Initial assessment of apprentices 81% 19% 21
Training facilities 82% 18% 17

Apprentice reviews

Good (39 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 51% 49%
Ensuring you understand the requirements of your end-point assessment 59% 41%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 64% 36%
Providing accessible training resources 69% 31%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 46% 54%
Giving you relevant training that helps you perform your job better 64% 36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 62% 38%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 59% 41%
Supporting you and your apprenticeship 74% 26%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 56% 44%

Provider overview

SGS College serves Bristol, South Gloucestershire, Gloucestershire & the surrounding areas from our 6 campuses. SGS Horizon opened in January 2023 and is a dedicated apprenticeship campus providing training to the construction sector.

In our recent Ofsted visit, they stated apprentices were well supported by staff, teachers set high expectations & role model professional behaviours & learners develop positive attitudes towards their learning. Apprentices make sense of their new learning & build confidence in their new knowledge & skills & teachers build apprentices’ skills sequentially to increase the level of accuracy & speed of work. The sub-judgement of Skills through the work we do with stakeholder partnerships & employers was Strong.

Courses offered

View all 41 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Assistant accountant (level 3)
Associate project manager (level 4)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Community activator coach (level 2)
Construction site supervisor (level 4)
Construction support technician (level 3)
Craft bricklayer (level 3)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Domestic electrician (level 3)
Early years educator (level 3)
Early years lead practitioner (level 5)
Facilities management supervisor (level 3)
Facilities services operative (level 2)
Fire emergency and security systems technician (level 3)
Floorlayer (level 2)
Gas engineering operative (level 3)
Groundworker (level 2)
HR support (level 3)
Information communications technician (level 3)
Installation and maintenance electrician (level 3)
Interior systems installer (level 2)
Learning and skills mentor (level 4)
Multi-channel marketer (level 3)
Operations manager (level 5)
Painter and decorator (level 2)
People professional (level 5)
Plasterer (level 2)
Plumbing and domestic heating technician (level 3)
Procurement and supply assistant (level 3)
Procurement and supply chain practitioner (level 4)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Software developer (level 4)
Software development technician (level 3)
Teaching assistant (level 3)
Team leader (level 3)
Trade supplier (level 2)
Apprenticeship training course

Customer service practitioner (level 2)

74% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE’s training options

Head office 72.3 miles away

Filton Avenue , Bristol, BS34 7AT

  • not available At apprentice’s workplace
  • available Day release: 52 miles away
  • not available Block release

Day release address

Stratford Road, 3/STROUD|GLOUCESTERSHIRE, Gloucestershire, GL5 4AH

Contact this provider about this course

Telephone
0117 909 2234 / 01453 761280
Shortlisted

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

View training providers

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)

Back to top View shortlist