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Training provider

WELL ASSOCIATES LIMITED

Employer reviews

Excellent (11 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 11
Providing the right training at the right time 86% 14% 7
Improving apprentice skills 100% 0% 6
Adapting to my needs 100% 0% 5
Reporting on progress of apprentices 50% 50% 4
Training facilities 50% 50% 2
Getting new apprentices started 0% 100% 1
Initial assessment of apprentices 0% 100% 1

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 55% 45%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 73% 27%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 64% 36%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 73% 27%

Provider overview

WELL provide employers high quality apprenticeships, from Intermediate to Higher Level. We are specialists in: * Leadership and Management * Coaching and Mentoring * Teaching, Learning, Assessment and IQA. We work with Organisations from the private, educational, public and not-for-profit sectors and have worked across a wide variety of industries, from construction to tourism, from care to transport. WELL's integrated approach combines business and industry knowledge with insight and innovative training and development solutions, ensuring high quality dedicated apprenticeship provision to help our apprenticeships excel. We operate across the UK and all our apprenticeships offer 'Added Value' components for employers at no additional cost.

Apprenticeship training course

Customer service practitioner (level 2)

Apprenticeship location

Canterbury, Kent Remove location

WELL ASSOCIATES LIMITED’s training options

Head office 162.5 miles away

11 Conference Way, Stourport-On-Severn, DY13 8DN

  • not available At apprentice’s workplace
  • available Day release: 164.4 miles away
  • available Block release: 164.4 miles away

Day and block release address

51-53 Queen Street, Wolverhampton, West Midlands, WV1 1ES

Contact this provider about this course

Telephone
07825916765
Shortlisted

WELL ASSOCIATES LIMITED is 1 of 422 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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