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Training provider

ABM TRAINING (UK) LTD

Employer reviews

Excellent (10 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 7
Providing the right training at the right time 100% 0% 5
Reporting on progress of apprentices 50% 50% 4
Adapting to my needs 100% 0% 3
Getting new apprentices started 100% 0% 2
Initial assessment of apprentices 100% 0% 2

Apprentice reviews

Excellent (35 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 97% 3%
Ensuring you understand the requirements of your end-point assessment 97% 3%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 97% 3%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 89% 11%
Taking into account your previous learning 97% 3%
Giving you relevant training that helps you perform your job better 97% 3%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 97% 3%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 97% 3%
Preparing you for success in your future career 97% 3%

Provider overview

With more than 30 years of experience in mentoring and supporting apprentices along the path to a nationally recognised qualification, we are able to offer a friendly service, tailored to each individual. We offer a high level of flexibility that enables apprentices to access bespoke training and apprenticeship opportunities irrespective of location and working patterns. Recruiting an apprentice can help you become more competitive, generate extra income, reduce costs, and grow your business. We pride ourselves on our success rates and the pastoral care and support we provide to both the apprentice and the employer.

Apprenticeship training course

Customer service practitioner (level 2)

47% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

RM14 3DR Remove location

ABM TRAINING (UK) LTD’s training options

Head office 25.1 miles away

Chevaline Bredgar Road, Tunstall, Sittingbourne, ME9 8DY

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01634799950
Shortlisted

ABM TRAINING (UK) LTD is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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