Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

ABM TRAINING (UK) LTD

Employer reviews

Excellent (28 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 95% 5% 20
Providing the right training at the right time 87% 13% 15
Getting new apprentices started 83% 17% 12
Reporting on progress of apprentices 55% 45% 11
Adapting to my needs 82% 18% 11
Initial assessment of apprentices 83% 17% 6
Improving apprentice skills 100% 0% 4
Working with small numbers of apprentices 100% 0% 4

Apprentice reviews

Good (14 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 93% 7%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 93% 7%

Provider overview

With more than 30 years of experience in mentoring and supporting apprentices along the path to a nationally recognised qualification, we are able to offer a friendly service, tailored to each individual. We offer a high level of flexibility that enables apprentices to access bespoke training and apprenticeship opportunities irrespective of location and working patterns. Recruiting an apprentice can help you become more competitive, generate extra income, reduce costs, and grow your business. We pride ourselves on our success rates and the pastoral care and support we provide to both the apprentice and the employer.

Apprenticeship training course

Customer service practitioner (level 2)

46% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

ABM TRAINING (UK) LTD’s training options

Head office

Chevaline Bredgar Road, Tunstall, Sittingbourne, ME9 8DY

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check ABM TRAINING (UK) LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01634799950
Shortlisted

ABM TRAINING (UK) LTD is 1 of 422 training providers for Customer service practitioner (level 2).

View training providers for this course

Back to top View shortlist