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Training provider

DAWN HODGE ASSOCIATES LIMITED

Employer reviews

Excellent (91 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 76% 24% 76
Reporting on progress of apprentices 70% 30% 53
Getting new apprentices started 89% 11% 47
Adapting to my needs 55% 45% 29
Providing the right training at the right time 75% 25% 24
Improving apprentice skills 81% 19% 21
Working with small numbers of apprentices 100% 0% 21
Initial assessment of apprentices 68% 32% 19
Training facilities 17% 83% 6

Apprentice reviews

Good (13 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 54% 46%
Ensuring you understand the requirements of your end-point assessment 69% 31%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 54% 46%
Providing accessible training resources 62% 38%
Balancing online learning with classroom-based training to suit your apprenticeship 46% 54%
Taking into account your previous learning 54% 46%
Giving you relevant training that helps you perform your job better 62% 38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 46% 54%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 62% 38%
Supporting you and your apprenticeship 54% 46%
Resolving any issues you have 54% 46%
Preparing you for success in your future career 46% 54%

Provider overview

We are the first Independent Provider of Apprenticeships to achieve Ofsted Outstanding under the new standards introduced in 2015.

We have been providing training since 1994. Our specialist area is Health and Social Care both adults and children. Our staff are qualified, experienced and enthusiastic about providing you with the right solutions to match your needs.

In both 2016 & 2007 we were awarded with the Skills For Care Accolades award.

We achieve exceptionally good outcomes with outcomes well above national averages and the majority of learners achieve timely. Our Employer and Learner satisfaction as shown in the Framework for Excellence results is Learners 9.8 and Employers 9.7 out of 10.

Apprenticeship training course

Customer service practitioner (level 2)

DAWN HODGE ASSOCIATES LIMITED’s training options

Head office

Five Ways House, Buildwas Road, Clayhill Light Industrial Park, Neston, CH64 3RU

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check DAWN HODGE ASSOCIATES LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01513366900
Shortlisted

DAWN HODGE ASSOCIATES LIMITED is 1 of 439 training providers for Customer service practitioner (level 2).

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