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Training provider

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Employer reviews

Good (177 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 135
Reporting on progress of apprentices 36% 64% 88
Getting new apprentices started 89% 11% 79
Improving apprentice skills 80% 20% 54
Providing the right training at the right time 66% 34% 53
Adapting to my needs 79% 21% 52
Initial assessment of apprentices 72% 28% 47
Training facilities 100% 0% 39
Working with small numbers of apprentices 81% 19% 32

Apprentice reviews

Good (198 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 58% 42%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 68% 32%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 74% 26%
Giving you relevant training that helps you perform your job better 74% 26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 75% 25%

Provider overview

Weston College is an Ofsted rated ‘Good’ multi-award winning, college based in the Southwest. Our comprehensive apprenticeship service is provided by an in-house team of professionals, all with industry experience, who will ensure our service is tailored to meet the needs of your business. We offer a free recruitment service to all employers seeking new staff and can also help to implement staff development programmes for your existing employees. Weston College holds several award ceremonies each year to recognise the achievements of our business partners and apprentices. We also actively participate in national competitions and involve employers from all sectors, plus encourage employers for input and design into our curriculum.

Courses offered

View all 75 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced and creative hair professional (level 3)
Aerospace engineer (level 6)
Assistant accountant (level 3)
Assistant practitioner (health) (level 5)
Associate project manager (level 4)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chartered legal executive (level 6)
Civil engineering senior technician (level 4)
Civil engineering technician (level 3)
Commis chef (level 2)
Community activator coach (level 2)
Community sport and health officer (level 3)
Composites technician (level 3)
Construction design and build technician (level 4)
Construction quantity surveying technician (level 4)
Construction site supervisor (level 4)
Construction support technician (level 3)
Craft carpentry and joinery (level 3)
Creative industries production technician (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Digital and technology solutions professional (level 6)
Digital user experience (UX) professional (integrated degree) (level 6)
Early years educator (level 3)
Early years practitioner (level 2)
Electrical or electronic technical support engineer (degree) (level 6)
Engineering fitter (level 3)
Engineering manufacturing technician (level 4)
Engineering operative (level 2)
Engineering technician (level 3)
Environmental health practitioner (integrated degree) (level 6)
Groundworker (level 2)
Hairdressing professional (level 2)
Healthcare support worker (level 2)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
Housing and property management assistant (level 2)
HR support (level 3)
Information communications technician (level 3)
Installation and maintenance electrician (level 3)
Junior estate agent (level 2)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Lead engineering maintenance technician (level 4)
Learning and skills teacher (level 5)
Machining technician (level 3)
Maintenance and operations engineering technician (level 3)
Manufacturing engineer (degree) (level 6)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Multi-channel marketer (level 3)
Nuclear scientist and nuclear engineer (integrated degree) (level 6)
Nursing associate (NMC 2018) (level 5)
Operational firefighter (level 3)
Operations manager (level 5)
Paralegal (level 3)
People professional (level 5)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Port operative (level 2)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Project manager (integrated degree) (level 6)
Rail engineering technician (level 3)
Recruitment resourcer (level 2)
Scaffolder (level 2)
Senior healthcare support worker (level 3)
Sports coach (level 4)
Teaching assistant (level 3)
Team leader (level 3)
Welder (level 2)
Apprenticeship training course

Customer service practitioner (level 2)

72% achievement rate (out of 40 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION’s training options

Head office 140.3 miles away

Knightstone Road, Weston-Super-Mare, BS23 2AL

  • available At apprentice’s workplace (national)
  • available Day release: 140.3 miles away
  • not available Block release

Day release address

Weston College, Knightstone Road, WESTON SUPER MARE, North Somerset, BS23 2AL

Shortlisted

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION is 1 of 407 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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