Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

SUFFOLK NEW COLLEGE

Employer reviews

Good (164 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 45% 55% 119
Getting new apprentices started 69% 31% 95
Reporting on progress of apprentices 41% 59% 74
Improving apprentice skills 74% 26% 47
Providing the right training at the right time 61% 39% 46
Initial assessment of apprentices 69% 31% 36
Training facilities 78% 22% 36
Working with small numbers of apprentices 90% 10% 20
Adapting to my needs 74% 26% 19

Apprentice reviews

Not yet reviewed

Provider overview

Suffolk New College, based just outside Ipswich town centre, provides professional, industry-standard training to develop work-ready and motivated apprentices.

Receiving a 'Good' from our recent Ofsted inspection, our specialist team of industry experienced Assessors ensure that each Apprentice acquires the skills and knowledge they need to get started in the world of work and become the independent professionals of the future.

We tailor our Apprenticeship programmes to fit the needs of the employer and the Apprentice, providing a bespoke service that can suit any business, small or large. The majority of our Apprentices have gone on to apply their skills and knowledge in full-time roles after they have successfully completed their programme.

Apprenticeship training course

Customer service practitioner (level 2)

85% pass rate (out of 30 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

SUFFOLK NEW COLLEGE’s training options

Head office

Rope Walk, Ipswich, IP4 1LT

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check SUFFOLK NEW COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01473 382600
Shortlisted

SUFFOLK NEW COLLEGE is 1 of 445 training providers for Customer service practitioner (level 2).

View training providers for this course

Back to top View shortlist