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Training provider


Employer reviews

Good (64 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 43% 57% 46
Reporting on progress of apprentices 12% 88% 26
Adapting to my needs 71% 29% 24
Getting new apprentices started 74% 26% 23
Working with small numbers of apprentices 89% 11% 19
Providing the right training at the right time 56% 44% 18
Training facilities 67% 33% 18
Improving apprentice skills 82% 18% 17
Initial assessment of apprentices 42% 58% 12

Apprentice reviews

Not yet reviewed

Provider overview

Newham College is based in East London, who can offer support:

  • A free informal chat about apprenticeships and the levy
  • Training and inspection consultation - Rated Good by OFSTED, Newham College is in an excellent position to advise and guide other providers on pending inspections and accreditation assessments.
  • Delivery - Our dedicated apprenticeship team will manage all aspects of delivery, recruitment to assessment
Apprenticeship training course

Customer service practitioner (level 2)

80% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


Head office

East Ham Campus, High Street South, London, E6 6ER

  • not available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check NEWHAM COLLEGE OF FURTHER EDUCATION’s training options for the apprenticeship location.

Contact this provider about this course


NEWHAM COLLEGE OF FURTHER EDUCATION is 1 of 445 training providers for Customer service practitioner (level 2).

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