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Training provider

COOL BLUE COLLEGE LTD

Employer reviews

Good (30 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 20
Reporting on progress of apprentices 44% 56% 16
Getting new apprentices started 93% 7% 14
Providing the right training at the right time 45% 55% 11
Improving apprentice skills 50% 50% 10
Initial assessment of apprentices 78% 22% 9
Working with small numbers of apprentices 88% 12% 8
Adapting to my needs 80% 20% 5
Training facilities 60% 40% 5

Apprentice reviews

Not yet reviewed

Provider overview

Cool Blue College is a leading provider of training in the North East. Cool Blue has been in business for 40 years and has an enviable and proven track record of providing quality training in the Sunderland, Durham, Tyneside and wider North East area. We deliver high quality apprenticeship programmes in the following sectors, Motor Vehicle, Business Administration, Customer Service, Warehousing, Management, Medical Administration and Health & Social. All apprenticeships are tailor made to suit the needs of our employers and apprentices. We deal with awarding bodies such as ICAN Qualify, CMI, City & Guilds, Highfield.

Apprenticeship training course

Customer service practitioner (level 2)

63% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location

COOL BLUE COLLEGE LTD’s training options

Head office 269.2 miles away

Miltech House, 3 Victory Way, Doxford International Business Park, Sunderland, SR3 3XL

  • available At apprentice’s workplace
  • available Day release: 269.2 miles away
  • not available Block release

Day release address

Victory Way, Doxford International Business Park, Sunderland, SR3 3XL

Contact this provider about this course

Telephone
01915100414
Shortlisted

COOL BLUE COLLEGE LTD is 1 of 415 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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