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Training provider


Employer reviews

Good (76 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 54% 46% 52
Reporting on progress of apprentices 39% 61% 38
Getting new apprentices started 81% 19% 26
Providing the right training at the right time 61% 39% 23
Improving apprentice skills 83% 17% 23
Initial assessment of apprentices 67% 33% 21
Working with small numbers of apprentices 100% 0% 12
Adapting to my needs 83% 17% 12
Training facilities 56% 44% 9

Apprentice reviews

Not yet reviewed

Provider overview

TheLightBulb is a private training provider based in Basildon operating throughout Essex & its borders. Retaining Ofsted good status in October 19 we are committed to delivering a good service to all our apprentices & employers. Our highly qualified staff with up to date industry experience use their knowledge effectively to enhance apprentices learning & develop excellent rapport with apprentices & employers. We set ambitious targets & expect our apprentices to achieve & become valuable staff members.

We currently deliver apprenticeship standards across a number of sectors & are developing programmes in additional industry sectors. Please get in touch if you would like us to support your organisation or research apprenticeship options.

Apprenticeship training course

Customer service practitioner (level 2)

61% pass rate (out of 80 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

THELIGHTBULB LTD’s training options

Head office

Edison House 2-3, Paycocke Road, Basildon, SS14 3DP

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check THELIGHTBULB LTD’s training options for the apprenticeship location.

Contact this provider about this course

01268 270648

THELIGHTBULB LTD is 1 of 449 training providers for Customer service practitioner (level 2).

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