Employer review details
|Statement||Percentage of employers that selected this as a "strength"||Percentage of employers that selected this as "needs improvement"||Total number of employers that selected this statement|
|Communication with employers||40%||60%||47|
|Getting new apprentices started||92%||8%||38|
|Reporting on progress of apprentices||28%||72%||36|
|Working with small numbers of apprentices||100%||0%||21|
|Providing the right training at the right time||74%||26%||19|
|Initial assessment of apprentices||72%||28%||18|
|Adapting to my needs||73%||27%||15|
|Improving apprentice skills||82%||18%||11|
Halesowen College has provided education and training in the West Midlands for over 50 years, specialising in high end technical skills. We pride ourselves on our ability to provide excellent customer service to both employers and learners, who benefit from the professionalism and support of our highly qualified and experienced staff. We offer a wide range of apprenticeships up to and including level 5, and can tailor training to specific job roles.
Our on site facilities include modern well equipped laboratories, industry standard IT facilities, salons and workshops.
View all 9 courses offered by this provider
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Customer service practitioner (level 2)
82% pass rate (out of 50 apprentices)
66% national average pass rate
Explain pass rate
HALESOWEN COLLEGE’s training options
Whittingham Road, Halesowen, B63 3NA
Check HALESOWEN COLLEGE’s training options for the apprenticeship location.
Contact this provider about this course
- 0121 602 7784
HALESOWEN COLLEGE is 1 of 445 training providers for Customer service practitioner (level 2).