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Training provider

GRANTHAM COLLEGE

Employer reviews

Good (100 reviews)

Employer review details
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 79 employers)

    61%39%
  • Reporting on progress of apprentices(selected by 65 employers)

    49%51%
  • Getting new apprentices started(selected by 44 employers)

    80%20%
  • Improving apprentice skills(selected by 38 employers)

    68%32%
  • Providing the right training at the right time(selected by 30 employers)

    40%60%
  • Training facilities(selected by 22 employers)

    64%36%
  • Initial assessment of apprentices(selected by 21 employers)

    81%19%
  • Adapting to my needs(selected by 17 employers)

    53%47%
  • Working with small numbers of apprentices(selected by 10 employers)

    90%10%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 61% 39% 79
Reporting on progress of apprentices 49% 51% 65
Getting new apprentices started 80% 20% 44
Improving apprentice skills 68% 32% 38
Providing the right training at the right time 40% 60% 30
Training facilities 64% 36% 22
Initial assessment of apprentices 81% 19% 21
Adapting to my needs 53% 47% 17
Working with small numbers of apprentices 90% 10% 10

Apprentice reviews

Good (62 reviews)

Apprentice review details
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you

    66%34%
  • Ensuring you understand the requirements of your end-point assessment

    74%26%

Organisation

  • Organising well-structured training

    61%39%
  • Providing accessible training resources

    81%19%
  • Balancing online learning with classroom-based training to suit your apprenticeship

    73%27%
  • Taking into account your previous learning

    84%16%
  • Giving you relevant training that helps you perform your job better

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time

    94%6%

Support

  • Helping you learn new skills and develop existing ones

    82%18%
  • Supporting you and your apprenticeship

    79%21%
  • Resolving any issues you have

    79%21%
  • Preparing you for success in your future career

    74%26%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 66% 34%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 61% 39%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 84% 16%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 94% 6%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 74% 26%

Provider overview

Grantham College was awarded the Lincolnshire Apprenticeship Training Provider Champion Award 2023, in recognition of our employer-focussed apprenticeship provision and hardworking support and delivery teams. We offer training in a range of sectors to the local community and beyond, with our on-site accommodation making us a popular choice for national companies. Our multi-million-pound Institute of Technology provides state-of-the-art Engineering and Digital Skills training, being equipped with IT studios, digital technology suites, and engineering robotics facilities. We have an excellent record for apprenticeship success and have enabled apprentices to gain nationally recognised qualifications and formal skills within the workplace.

Courses offered

View all 39 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

GRANTHAM COLLEGE’s training options

Head office

Stonebridge Road, Grantham, NG31 9AP

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check GRANTHAM COLLEGE’s training options for the apprenticeship location.

    Shortlisted

    GRANTHAM COLLEGE is 1 of 392 training providers for Customer service practitioner (level 2).

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