Employer review details
|Statement||Percentage of employers that selected this as a "strength"||Percentage of employers that selected this as "needs improvement"||Total number of employers that selected this statement|
|Communication with employers||48%||52%||25|
|Getting new apprentices started||75%||25%||24|
|Providing the right training at the right time||80%||20%||15|
|Initial assessment of apprentices||60%||40%||15|
|Reporting on progress of apprentices||46%||54%||13|
|Improving apprentice skills||91%||9%||11|
|Working with small numbers of apprentices||88%||12%||8|
|Adapting to my needs||100%||0%||7|
learningSkills is a high quality Gateshead Council service that:
offers a truly lifelong learning experience with learners from birth to 95 years
engages with 11,000 learners (including 1,800 children and young people)
delivers learning at a local level in over 100 venues
offers a wide range of programmes from informal tasters to level 4 accredited programmes.
View all 27 courses offered by this provider
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Customer service practitioner (level 2)
78% pass rate (out of 120 apprentices)
66% national average pass rate
Explain pass rate
GATESHEAD COUNCIL’s training options
Civic Centre, Regent Street, Gateshead, NE8 1HH
Check GATESHEAD COUNCIL’s training options for the apprenticeship location.
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GATESHEAD COUNCIL is 1 of 445 training providers for Customer service practitioner (level 2).