Employer review details
|Statement||Percentage of employers that selected this as a "strength"||Percentage of employers that selected this as "needs improvement"||Total number of employers that selected this statement|
|Communication with employers||80%||20%||41|
|Reporting on progress of apprentices||53%||47%||32|
|Getting new apprentices started||90%||10%||21|
|Adapting to my needs||65%||35%||17|
|Providing the right training at the right time||87%||13%||15|
|Working with small numbers of apprentices||100%||0%||15|
|Initial assessment of apprentices||100%||0%||13|
|Improving apprentice skills||100%||0%||9|
First College is a small friendly work based learning provider which operates throughout East Lindsey from 3 training centres in Louth and Skegness. We offer a range of courses from basic short courses through to NVQ's and apprenticeships. All our apprentices are employed within a company, gaining nationally recognised qualifications and earning a real wage whilst learning new 'on the job' skills.
Most of the training received will be carried out in the workplace by one of our qualified assessors. They will provide support throughout the apprenticeship to ensure that apprentices achieve their goals. Apprenticeships have been designed with employers in the industry to offer a structured programme.
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Customer service practitioner (level 2)
82% pass rate (out of 60 apprentices)
66% national average pass rate
Explain pass rate
First College’s training options
Unit 3, Louth Station Estate, Louth, LN11 0JT
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First College is 1 of 452 training providers for Customer service practitioner (level 2).