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Training provider

FAREPORT TRAINING ORGANISATION LIMITED

Employer reviews

Excellent (157 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 115
Reporting on progress of apprentices 56% 44% 89
Getting new apprentices started 78% 22% 65
Initial assessment of apprentices 71% 29% 51
Adapting to my needs 85% 15% 48
Working with small numbers of apprentices 89% 11% 38
Providing the right training at the right time 83% 17% 35
Improving apprentice skills 79% 21% 33
Training facilities 73% 27% 11

Apprentice reviews

Good (19 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 84% 16%
Ensuring you understand the requirements of your end-point assessment 84% 16%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 89% 11%
Providing accessible training resources 79% 21%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 74% 26%
Giving you relevant training that helps you perform your job better 84% 16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 89% 11%
Supporting you and your apprenticeship 95% 5%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 89% 11%

Provider overview

Fareport is an Ofsted 'Good' work-based provider with 40 years of experience. We deliver apprenticeships and commercial training across England to employers who want to upgrade the skills of their workforce. Commercial and Care training are our specialist areas. We have highly qualified trainers with real world management experience who work closely with our employers to deliver bespoke programmes. We provide a comprehensive package of support to learners, whether in the workplace, at our site or through remote support.  We have exceptional independent learner and employer feedback. Fareport hold an Ofsted Good Grade and MATRIX Accreditation. Not all Providers are the same. Find out more in our Employer Testimonials and Learner Success. 

Apprenticeship training course

Customer service practitioner (level 2)

68% pass rate (out of 80 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

FAREPORT TRAINING ORGANISATION LIMITED’s training options

Head office

28a Bath Lane, Fareham, PO16 0DH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check FAREPORT TRAINING ORGANISATION LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01329825805
Shortlisted

FAREPORT TRAINING ORGANISATION LIMITED is 1 of 448 training providers for Customer service practitioner (level 2).

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