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This provider offers these training options for this course in Canterbury, Kent.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
0.0 miles to apprentice's work location
Course achievements and participation
Achievements
45.8%
of apprentices (32 of 70) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 54.2% did not pass or left the course before taking the assessment.
46.1% national achievement rate
Participation
100
apprentices have completed this course and taken their end-point assessment with this provider since 2019
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 54 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 4 employers)
50%50%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Reporting on progress of apprentices(selected by 3 employers)
33%67%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
50%
50%
4
Getting new apprentices started
100%
0%
2
Improving apprentice skills
100%
0%
3
Reporting on progress of apprentices
33%
67%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(25 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 25 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 25 apprentices)
88%12%
Organisation
Organising well-structured training(selected by 25 apprentices)
88%12%
Providing accessible training resources(selected by 25 apprentices)
84%16%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 25 apprentices)
84%16%
Taking into account your previous learning(selected by 25 apprentices)
84%16%
Giving you relevant training that helps you perform your job better(selected by 25 apprentices)
76%24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 25 apprentices)
84%16%
Support
Helping you learn new skills and develop existing ones(selected by 25 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 25 apprentices)
84%16%
Resolving any issues you have(selected by 25 apprentices)
80%20%
Preparing you for success in your future career(selected by 25 apprentices)
88%12%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
88%
12%
Providing accessible training resources
84%
16%
Balancing online learning with classroom-based training to suit your apprenticeship
84%
16%
Taking into account your previous learning
84%
16%
Giving you relevant training that helps you perform your job better
76%
24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
84%
16%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
84%
16%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
88%
12%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Getting new apprentices started
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(54 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 54 apprentices)
93%7%
Ensuring you understand the requirements of your end-point assessment(selected by 54 apprentices)
89%11%
Organisation
Organising well-structured training(selected by 54 apprentices)
87%13%
Providing accessible training resources(selected by 54 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 54 apprentices)
76%24%
Taking into account your previous learning(selected by 54 apprentices)
96%4%
Giving you relevant training that helps you perform your job better(selected by 54 apprentices)
96%4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 54 apprentices)
93%7%
Support
Helping you learn new skills and develop existing ones(selected by 54 apprentices)
98%2%
Supporting you and your apprenticeship(selected by 54 apprentices)
93%7%
Resolving any issues you have(selected by 54 apprentices)
98%2%
Preparing you for success in your future career(selected by 54 apprentices)
91%9%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
93%
7%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
87%
13%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
96%
4%
Giving you relevant training that helps you perform your job better
96%
4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
93%
7%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
98%
2%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
98%
2%
Preparing you for success in your future career
91%
9%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(33 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 18 employers)
89%11%
Communication with employers(selected by 21 employers)
57%43%
Getting new apprentices started(selected by 14 employers)
86%14%
Improving apprentice skills(selected by 7 employers)
100%0%
Working with small numbers of apprentices(selected by 11 employers)
100%0%
Initial assessment of apprentices(selected by 2 employers)
100%0%
Reporting on progress of apprentices(selected by 20 employers)
50%50%
Adapting to my needs(selected by 3 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
89%
11%
18
Communication with employers
57%
43%
21
Getting new apprentices started
86%
14%
14
Improving apprentice skills
100%
0%
7
Working with small numbers of apprentices
100%
0%
11
Initial assessment of apprentices
100%
0%
2
Reporting on progress of apprentices
50%
50%
20
Adapting to my needs
67%
33%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(85 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 85 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 85 apprentices)
87%13%
Organisation
Organising well-structured training(selected by 85 apprentices)
91%9%
Providing accessible training resources(selected by 85 apprentices)
95%5%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 85 apprentices)
74%26%
Taking into account your previous learning(selected by 85 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 85 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 85 apprentices)
86%14%
Support
Helping you learn new skills and develop existing ones(selected by 85 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 85 apprentices)
94%6%
Resolving any issues you have(selected by 85 apprentices)
92%8%
Preparing you for success in your future career(selected by 85 apprentices)
89%11%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
87%
13%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
91%
9%
Providing accessible training resources
95%
5%
Balancing online learning with classroom-based training to suit your apprenticeship
74%
26%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
86%
14%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
94%
6%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
89%
11%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(142 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 32 employers)
78%22%
Communication with employers(selected by 103 employers)
68%32%
Getting new apprentices started(selected by 63 employers)
89%11%
Improving apprentice skills(selected by 35 employers)
83%17%
Working with small numbers of apprentices(selected by 22 employers)
100%0%
Initial assessment of apprentices(selected by 37 employers)
86%14%
Reporting on progress of apprentices(selected by 71 employers)
54%46%
Adapting to my needs(selected by 25 employers)
80%20%
Training facilities(selected by 5 employers)
60%40%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
32
Communication with employers
68%
32%
103
Getting new apprentices started
89%
11%
63
Improving apprentice skills
83%
17%
35
Working with small numbers of apprentices
100%
0%
22
Initial assessment of apprentices
86%
14%
37
Reporting on progress of apprentices
54%
46%
71
Adapting to my needs
80%
20%
25
Training facilities
60%
40%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 11 apprentices)
100%0%
Providing accessible training resources(selected by 11 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
73%27%
Taking into account your previous learning(selected by 11 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
91%9%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 11 apprentices)
100%0%
Resolving any issues you have(selected by 11 apprentices)
100%0%
Preparing you for success in your future career(selected by 11 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
73%
27%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(101 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 22 employers)
91%9%
Communication with employers(selected by 80 employers)
74%26%
Getting new apprentices started(selected by 45 employers)
89%11%
Improving apprentice skills(selected by 24 employers)
75%25%
Working with small numbers of apprentices(selected by 32 employers)
88%12%
Initial assessment of apprentices(selected by 28 employers)
86%14%
Reporting on progress of apprentices(selected by 50 employers)
56%44%
Adapting to my needs(selected by 30 employers)
87%13%
Training facilities(selected by 4 employers)
75%25%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
91%
9%
22
Communication with employers
74%
26%
80
Getting new apprentices started
89%
11%
45
Improving apprentice skills
75%
25%
24
Working with small numbers of apprentices
88%
12%
32
Initial assessment of apprentices
86%
14%
28
Reporting on progress of apprentices
56%
44%
50
Adapting to my needs
87%
13%
30
Training facilities
75%
25%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(281 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 75 employers)
85%15%
Communication with employers(selected by 209 employers)
68%32%
Getting new apprentices started(selected by 125 employers)
89%11%
Improving apprentice skills(selected by 69 employers)
83%17%
Working with small numbers of apprentices(selected by 65 employers)
94%6%
Initial assessment of apprentices(selected by 68 employers)
87%13%
Reporting on progress of apprentices(selected by 145 employers)
54%46%
Adapting to my needs(selected by 59 employers)
81%19%
Training facilities(selected by 9 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
85%
15%
75
Communication with employers
68%
32%
209
Getting new apprentices started
89%
11%
125
Improving apprentice skills
83%
17%
69
Working with small numbers of apprentices
94%
6%
65
Initial assessment of apprentices
87%
13%
68
Reporting on progress of apprentices
54%
46%
145
Adapting to my needs
81%
19%
59
Training facilities
67%
33%
9
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(175 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 175 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 175 apprentices)
89%11%
Organisation
Organising well-structured training(selected by 175 apprentices)
90%10%
Providing accessible training resources(selected by 175 apprentices)
93%7%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 175 apprentices)
76%24%
Taking into account your previous learning(selected by 175 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 175 apprentices)
90%10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 175 apprentices)
88%12%
Support
Helping you learn new skills and develop existing ones(selected by 175 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 175 apprentices)
93%7%
Resolving any issues you have(selected by 175 apprentices)
93%7%
Preparing you for success in your future career(selected by 175 apprentices)
90%10%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
90%
10%
Providing accessible training resources
93%
7%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
90%
10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
88%
12%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
93%
7%
Preparing you for success in your future career
90%
10%
Contact this training provider
Registered address
Suite 18, Mill Court Business Centre, Furrlongs, Newport, PO30 2AA
Here at Smart, we believe that everyone deserves the opportunity to learn the skills they need to unlock and fulfill their potential through apprenticeships.
We opened our doors in 2003 and deliver high quality Government Funded programmes throughout England. With a team of talented training advisors ready to share their wealth of experience and knowledge. We are a dynamic Training Provider, approved by Ofsted and the ESFA to deliver apprenticeship programmes.
In fact, since we opened our doors, we have delivered thousands of successful apprenticeships and helped over 5,000 employers reap the benefit of having a dedicated, well trained, and enthusiastic workforce.