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Training provider

TRN (TRAIN) LTD.

UKPRN 10000082

Lead adult care worker (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice's workplace in your location.

Block release

Training in blocks of a week or more at the provider's location.

Unit 3 Bensham Trading Estate, Lobley Hill Road, Gateshead, Tyne and Wear, NE8 2XN

Day release

One day a week at the provider's location.

Unit 3 Bensham Trading Estate, Lobley Hill Road, Gateshead, Tyne and Wear, NE8 2XN

Course achievements and participation

Achievements

56.4%

of apprentices (23 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 43.6% did not pass or left the course before taking the assessment.

44.8% national achievement rate

Participation

174

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 13 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Poor

average review from 23 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    20%80%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    40%60%

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    20%80%
  • Providing accessible training resources(selected by 5 apprentices)

    60%40%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    20%80%
  • Taking into account your previous learning(selected by 5 apprentices)

    40%60%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    40%60%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    20%80%

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    20%80%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    20%80%
  • Resolving any issues you have(selected by 5 apprentices)

    40%60%
  • Preparing you for success in your future career(selected by 5 apprentices)

    20%80%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 20% 80%
Ensuring you understand the requirements of your end-point assessment 40% 60%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 20% 80%
Providing accessible training resources 60% 40%
Balancing online learning with classroom-based training to suit your apprenticeship 20% 80%
Taking into account your previous learning 40% 60%
Giving you relevant training that helps you perform your job better 40% 60%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 20% 80%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 20% 80%
Supporting you and your apprenticeship 20% 80%
Resolving any issues you have 40% 60%
Preparing you for success in your future career 20% 80%

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (13 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    100%0%
  • Communication with employers(selected by 9 employers)

    89%11%
  • Getting new apprentices started(selected by 9 employers)

    89%11%
  • Improving apprentice skills(selected by 4 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 10 employers)

    80%20%
  • Adapting to my needs(selected by 2 employers)

    50%50%
  • Training facilities(selected by 3 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 7
Communication with employers 89% 11% 9
Getting new apprentices started 89% 11% 9
Improving apprentice skills 100% 0% 4
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 80% 20% 10
Adapting to my needs 50% 50% 2
Training facilities 33% 67% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (23 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 23 apprentices)

    48%52%
  • Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)

    65%35%

Organisation

  • Organising well-structured training(selected by 23 apprentices)

    39%61%
  • Providing accessible training resources(selected by 23 apprentices)

    61%39%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)

    61%39%
  • Taking into account your previous learning(selected by 23 apprentices)

    65%35%
  • Giving you relevant training that helps you perform your job better(selected by 23 apprentices)

    57%43%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)

    52%48%

Support

  • Helping you learn new skills and develop existing ones(selected by 23 apprentices)

    52%48%
  • Supporting you and your apprenticeship(selected by 23 apprentices)

    48%52%
  • Resolving any issues you have(selected by 23 apprentices)

    52%48%
  • Preparing you for success in your future career(selected by 23 apprentices)

    52%48%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 48% 52%
Ensuring you understand the requirements of your end-point assessment 65% 35%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 39% 61%
Providing accessible training resources 61% 39%
Balancing online learning with classroom-based training to suit your apprenticeship 61% 39%
Taking into account your previous learning 65% 35%
Giving you relevant training that helps you perform your job better 57% 43%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 52% 48%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 52% 48%
Supporting you and your apprenticeship 48% 52%
Resolving any issues you have 52% 48%
Preparing you for success in your future career 52% 48%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (31 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 31 apprentices)

    77%23%
  • Ensuring you understand the requirements of your end-point assessment(selected by 31 apprentices)

    77%23%

Organisation

  • Organising well-structured training(selected by 31 apprentices)

    74%26%
  • Providing accessible training resources(selected by 31 apprentices)

    84%16%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 31 apprentices)

    71%29%
  • Taking into account your previous learning(selected by 31 apprentices)

    77%23%
  • Giving you relevant training that helps you perform your job better(selected by 31 apprentices)

    74%26%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 31 apprentices)

    71%29%

Support

  • Helping you learn new skills and develop existing ones(selected by 31 apprentices)

    81%19%
  • Supporting you and your apprenticeship(selected by 31 apprentices)

    74%26%
  • Resolving any issues you have(selected by 31 apprentices)

    77%23%
  • Preparing you for success in your future career(selected by 31 apprentices)

    81%19%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 77% 23%
Ensuring you understand the requirements of your end-point assessment 77% 23%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 74% 26%
Providing accessible training resources 84% 16%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 74% 26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 71% 29%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 74% 26%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 81% 19%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (17 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    71%29%
  • Communication with employers(selected by 14 employers)

    79%21%
  • Getting new apprentices started(selected by 7 employers)

    100%0%
  • Improving apprentice skills(selected by 8 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 15 employers)

    67%33%
  • Adapting to my needs(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 71% 29% 7
Communication with employers 79% 21% 14
Getting new apprentices started 100% 0% 7
Improving apprentice skills 75% 25% 8
Working with small numbers of apprentices 100% 0% 3
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 67% 33% 15
Adapting to my needs 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (30 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 30 apprentices)

    70%30%
  • Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)

    73%27%

Organisation

  • Organising well-structured training(selected by 30 apprentices)

    70%30%
  • Providing accessible training resources(selected by 30 apprentices)

    70%30%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)

    53%47%
  • Taking into account your previous learning(selected by 30 apprentices)

    73%27%
  • Giving you relevant training that helps you perform your job better(selected by 30 apprentices)

    70%30%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)

    73%27%

Support

  • Helping you learn new skills and develop existing ones(selected by 30 apprentices)

    73%27%
  • Supporting you and your apprenticeship(selected by 30 apprentices)

    67%33%
  • Resolving any issues you have(selected by 30 apprentices)

    70%30%
  • Preparing you for success in your future career(selected by 30 apprentices)

    77%23%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 73% 27%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 70% 30%
Providing accessible training resources 70% 30%
Balancing online learning with classroom-based training to suit your apprenticeship 53% 47%
Taking into account your previous learning 73% 27%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 70% 30%
Preparing you for success in your future career 77% 23%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (42 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    75%25%
  • Communication with employers(selected by 31 employers)

    55%45%
  • Getting new apprentices started(selected by 22 employers)

    73%27%
  • Improving apprentice skills(selected by 11 employers)

    73%27%
  • Working with small numbers of apprentices(selected by 12 employers)

    83%17%
  • Initial assessment of apprentices(selected by 6 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 26 employers)

    23%77%
  • Adapting to my needs(selected by 9 employers)

    89%11%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 12
Communication with employers 55% 45% 31
Getting new apprentices started 73% 27% 22
Improving apprentice skills 73% 27% 11
Working with small numbers of apprentices 83% 17% 12
Initial assessment of apprentices 67% 33% 6
Reporting on progress of apprentices 23% 77% 26
Adapting to my needs 89% 11% 9
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (72 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 26 employers)

    81%19%
  • Communication with employers(selected by 54 employers)

    67%33%
  • Getting new apprentices started(selected by 38 employers)

    82%18%
  • Improving apprentice skills(selected by 23 employers)

    78%22%
  • Working with small numbers of apprentices(selected by 15 employers)

    87%13%
  • Initial assessment of apprentices(selected by 10 employers)

    60%40%
  • Reporting on progress of apprentices(selected by 51 employers)

    47%53%
  • Adapting to my needs(selected by 13 employers)

    85%15%
  • Training facilities(selected by 4 employers)

    25%75%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 81% 19% 26
Communication with employers 67% 33% 54
Getting new apprentices started 82% 18% 38
Improving apprentice skills 78% 22% 23
Working with small numbers of apprentices 87% 13% 15
Initial assessment of apprentices 60% 40% 10
Reporting on progress of apprentices 47% 53% 51
Adapting to my needs 85% 15% 13
Training facilities 25% 75% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (91 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 89 apprentices)

    64%36%
  • Ensuring you understand the requirements of your end-point assessment(selected by 89 apprentices)

    71%29%

Organisation

  • Organising well-structured training(selected by 89 apprentices)

    61%39%
  • Providing accessible training resources(selected by 89 apprentices)

    72%28%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 89 apprentices)

    60%40%
  • Taking into account your previous learning(selected by 89 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 89 apprentices)

    66%34%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 89 apprentices)

    64%36%

Support

  • Helping you learn new skills and develop existing ones(selected by 89 apprentices)

    67%33%
  • Supporting you and your apprenticeship(selected by 89 apprentices)

    62%38%
  • Resolving any issues you have(selected by 89 apprentices)

    66%34%
  • Preparing you for success in your future career(selected by 89 apprentices)

    69%31%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 61% 39%
Providing accessible training resources 72% 28%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 66% 34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 64% 36%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 67% 33%
Supporting you and your apprenticeship 62% 38%
Resolving any issues you have 66% 34%
Preparing you for success in your future career 69% 31%

Contact this training provider

Registered address
Endeavour House, Colmet Court, Queensway South, Team Valley Trading Estate, Gateshead, NE11 0EF
Telephone
01914770840

Training provider overview and courses delivered

View 7 courses delivered by this training provider

TRN (Train) Ltd, referred to as Train, is a national training provider specialising for over 15 years in the provision of health and social care, children and young people's workforce, residential childcare, construction, management and engineering or manufacturing apprenticeships.

Train operates from its head office based in Gateshead, Tyne and Wear and we specialise in delivering training to high standards, whilst giving support to those that need it. Our flexible approach ensures businesses obtain maximum return on investment and client satisfaction.

Our trainers and assessors are highly skilled, occupationally competent and passionate about their vocation, with many years' experience of working in your industry.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for TRN (TRAIN) LTD. .

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Shortlisted

TRN (TRAIN) LTD. is 1 of 198 training providers for Lead adult care worker (level 3).

View training providers for this course

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