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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
Strand Road, Carlisle, CA1 1HS
Course achievements and participation
Achievements
62.5%
of apprentices (6 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 37.5% did not pass or left the course before taking the assessment.
61.8% national achievement rate
Participation
61
apprentices have completed this course and taken their end-point assessment with this provider since 2019
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 24 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Very poor(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
0%100%
Communication with employers(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
0%100%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
0%
100%
1
Communication with employers
0%
100%
1
Adapting to my needs
0%
100%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(20 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 20 apprentices)
40%60%
Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)
45%55%
Organisation
Organising well-structured training(selected by 20 apprentices)
50%50%
Providing accessible training resources(selected by 20 apprentices)
60%40%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)
55%45%
Taking into account your previous learning(selected by 20 apprentices)
65%35%
Giving you relevant training that helps you perform your job better(selected by 20 apprentices)
70%30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)
65%35%
Support
Helping you learn new skills and develop existing ones(selected by 20 apprentices)
65%35%
Supporting you and your apprenticeship(selected by 20 apprentices)
55%45%
Resolving any issues you have(selected by 20 apprentices)
55%45%
Preparing you for success in your future career(selected by 20 apprentices)
65%35%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
40%
60%
Ensuring you understand the requirements of your end-point assessment
45%
55%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
50%
50%
Providing accessible training resources
60%
40%
Balancing online learning with classroom-based training to suit your apprenticeship
55%
45%
Taking into account your previous learning
65%
35%
Giving you relevant training that helps you perform your job better
70%
30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
65%
35%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
65%
35%
Supporting you and your apprenticeship
55%
45%
Resolving any issues you have
55%
45%
Preparing you for success in your future career
65%
35%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(24 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 24 apprentices)
50%50%
Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)
71%29%
Organisation
Organising well-structured training(selected by 24 apprentices)
58%42%
Providing accessible training resources(selected by 24 apprentices)
62%38%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)
62%38%
Taking into account your previous learning(selected by 24 apprentices)
71%29%
Giving you relevant training that helps you perform your job better(selected by 24 apprentices)
62%38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)
71%29%
Support
Helping you learn new skills and develop existing ones(selected by 24 apprentices)
75%25%
Supporting you and your apprenticeship(selected by 24 apprentices)
67%33%
Resolving any issues you have(selected by 24 apprentices)
58%42%
Preparing you for success in your future career(selected by 24 apprentices)
75%25%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
50%
50%
Ensuring you understand the requirements of your end-point assessment
71%
29%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
58%
42%
Providing accessible training resources
62%
38%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
71%
29%
Giving you relevant training that helps you perform your job better
62%
38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
71%
29%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
75%
25%
Supporting you and your apprenticeship
67%
33%
Resolving any issues you have
58%
42%
Preparing you for success in your future career
75%
25%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(45 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 19 employers)
63%37%
Communication with employers(selected by 34 employers)
47%53%
Getting new apprentices started(selected by 13 employers)
77%23%
Improving apprentice skills(selected by 14 employers)
57%43%
Working with small numbers of apprentices(selected by 7 employers)
71%29%
Initial assessment of apprentices(selected by 8 employers)
62%38%
Reporting on progress of apprentices(selected by 26 employers)
42%58%
Adapting to my needs(selected by 7 employers)
29%71%
Training facilities(selected by 17 employers)
65%35%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
63%
37%
19
Communication with employers
47%
53%
34
Getting new apprentices started
77%
23%
13
Improving apprentice skills
57%
43%
14
Working with small numbers of apprentices
71%
29%
7
Initial assessment of apprentices
62%
38%
8
Reporting on progress of apprentices
42%
58%
26
Adapting to my needs
29%
71%
7
Training facilities
65%
35%
17
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(36 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 36 apprentices)
56%44%
Ensuring you understand the requirements of your end-point assessment(selected by 36 apprentices)
81%19%
Organisation
Organising well-structured training(selected by 36 apprentices)
69%31%
Providing accessible training resources(selected by 36 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 36 apprentices)
58%42%
Taking into account your previous learning(selected by 36 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 36 apprentices)
75%25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 36 apprentices)
89%11%
Support
Helping you learn new skills and develop existing ones(selected by 36 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 36 apprentices)
86%14%
Resolving any issues you have(selected by 36 apprentices)
69%31%
Preparing you for success in your future career(selected by 36 apprentices)
81%19%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
56%
44%
Ensuring you understand the requirements of your end-point assessment
81%
19%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
69%
31%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
58%
42%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
75%
25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
86%
14%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
69%
31%
Preparing you for success in your future career
81%
19%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(84 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 21 employers)
38%62%
Communication with employers(selected by 67 employers)
43%57%
Getting new apprentices started(selected by 27 employers)
74%26%
Improving apprentice skills(selected by 25 employers)
84%16%
Working with small numbers of apprentices(selected by 20 employers)
80%20%
Initial assessment of apprentices(selected by 13 employers)
77%23%
Reporting on progress of apprentices(selected by 37 employers)
27%73%
Adapting to my needs(selected by 9 employers)
33%67%
Training facilities(selected by 20 employers)
75%25%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
38%
62%
21
Communication with employers
43%
57%
67
Getting new apprentices started
74%
26%
27
Improving apprentice skills
84%
16%
25
Working with small numbers of apprentices
80%
20%
20
Initial assessment of apprentices
77%
23%
13
Reporting on progress of apprentices
27%
73%
37
Adapting to my needs
33%
67%
9
Training facilities
75%
25%
20
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(96 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 18 employers)
67%33%
Communication with employers(selected by 66 employers)
47%53%
Getting new apprentices started(selected by 40 employers)
75%25%
Improving apprentice skills(selected by 25 employers)
76%24%
Working with small numbers of apprentices(selected by 24 employers)
96%4%
Initial assessment of apprentices(selected by 23 employers)
83%17%
Reporting on progress of apprentices(selected by 40 employers)
30%70%
Adapting to my needs(selected by 18 employers)
61%39%
Training facilities(selected by 18 employers)
78%22%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
18
Communication with employers
47%
53%
66
Getting new apprentices started
75%
25%
40
Improving apprentice skills
76%
24%
25
Working with small numbers of apprentices
96%
4%
24
Initial assessment of apprentices
83%
17%
23
Reporting on progress of apprentices
30%
70%
40
Adapting to my needs
61%
39%
18
Training facilities
78%
22%
18
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(226 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 59 employers)
54%46%
Communication with employers(selected by 168 employers)
45%55%
Getting new apprentices started(selected by 80 employers)
75%25%
Improving apprentice skills(selected by 64 employers)
75%25%
Working with small numbers of apprentices(selected by 51 employers)
86%14%
Initial assessment of apprentices(selected by 44 employers)
77%23%
Reporting on progress of apprentices(selected by 103 employers)
32%68%
Adapting to my needs(selected by 35 employers)
46%54%
Training facilities(selected by 56 employers)
73%27%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
54%
46%
59
Communication with employers
45%
55%
168
Getting new apprentices started
75%
25%
80
Improving apprentice skills
75%
25%
64
Working with small numbers of apprentices
86%
14%
51
Initial assessment of apprentices
77%
23%
44
Reporting on progress of apprentices
32%
68%
103
Adapting to my needs
46%
54%
35
Training facilities
73%
27%
56
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(80 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 80 apprentices)
50%50%
Ensuring you understand the requirements of your end-point assessment(selected by 80 apprentices)
69%31%
Organisation
Organising well-structured training(selected by 80 apprentices)
61%39%
Providing accessible training resources(selected by 80 apprentices)
75%25%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 80 apprentices)
59%41%
Taking into account your previous learning(selected by 80 apprentices)
68%32%
Giving you relevant training that helps you perform your job better(selected by 80 apprentices)
70%30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 80 apprentices)
78%22%
Support
Helping you learn new skills and develop existing ones(selected by 80 apprentices)
78%22%
Supporting you and your apprenticeship(selected by 80 apprentices)
72%28%
Resolving any issues you have(selected by 80 apprentices)
62%38%
Preparing you for success in your future career(selected by 80 apprentices)
75%25%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
50%
50%
Ensuring you understand the requirements of your end-point assessment
69%
31%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
61%
39%
Providing accessible training resources
75%
25%
Balancing online learning with classroom-based training to suit your apprenticeship
59%
41%
Taking into account your previous learning
68%
32%
Giving you relevant training that helps you perform your job better
70%
30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
78%
22%
Supporting you and your apprenticeship
72%
28%
Resolving any issues you have
62%
38%
Preparing you for success in your future career
75%
25%
Contact this training provider
Registered address
Rye Hill Campus, Scotswood Road, Newcastle Upon Tyne, NE4 7SA
NCG is one of the UKs largest providers of education, training and employability. We deliver apprenticeships from: Newcastle CollegeCarlisle CollegeWest Lancashire CollegeKidderminster CollegeLewisham College & Southwark CollegeOur mission is to enable economic prosperity and social mobility through exceptional education. Our colleges work with hundreds of local employers to offer a range of apprenticeships, bespoke to local industries and employment opportunities. We are proud to create and deliver apprenticeships standards in sectors such as construction, engineering, technical services, business, health, accounting, computing and many more. For aspiring apprentices and employers, full details are on each colleges website.
For general information about this provider, such as the total participation
and achievement rate for all courses they deliver, view our
provider details page for NCG
.