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Training provider

KNOWLEDGEBRIEF LIMITED

UKPRN 10038982

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

66.7%

of apprentices (67 of 100) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 33.3% did not pass or left the course before taking the assessment.

59.4% national achievement rate

Participation

293

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Excellent

average review from 39 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 1
Improving apprentice skills 100% 0% 1
Reporting on progress of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (40 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 40 apprentices)

    90%10%
  • Ensuring you understand the requirements of your end-point assessment(selected by 40 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 40 apprentices)

    92%8%
  • Providing accessible training resources(selected by 40 apprentices)

    92%8%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 40 apprentices)

    82%18%
  • Taking into account your previous learning(selected by 40 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 40 apprentices)

    92%8%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 40 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 40 apprentices)

    95%5%
  • Supporting you and your apprenticeship(selected by 40 apprentices)

    92%8%
  • Resolving any issues you have(selected by 40 apprentices)

    90%10%
  • Preparing you for success in your future career(selected by 40 apprentices)

    95%5%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 90% 10%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 92% 8%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 92% 8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 95% 5%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 90% 10%
Preparing you for success in your future career 95% 5%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (39 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 39 apprentices)

    85%15%
  • Ensuring you understand the requirements of your end-point assessment(selected by 39 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 39 apprentices)

    97%3%
  • Providing accessible training resources(selected by 39 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 39 apprentices)

    90%10%
  • Taking into account your previous learning(selected by 39 apprentices)

    87%13%
  • Giving you relevant training that helps you perform your job better(selected by 39 apprentices)

    95%5%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 39 apprentices)

    97%3%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 39 apprentices)

    97%3%
  • Supporting you and your apprenticeship(selected by 39 apprentices)

    87%13%
  • Resolving any issues you have(selected by 39 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 39 apprentices)

    90%10%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 85% 15%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 97% 3%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 95% 5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 97% 3%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 97% 3%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 90% 10%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (10 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    75%25%
  • Communication with employers(selected by 8 employers)

    62%38%
  • Getting new apprentices started(selected by 3 employers)

    67%33%
  • Improving apprentice skills(selected by 4 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 6 employers)

    67%33%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 4
Communication with employers 62% 38% 8
Getting new apprentices started 67% 33% 3
Improving apprentice skills 100% 0% 4
Working with small numbers of apprentices 100% 0% 6
Reporting on progress of apprentices 67% 33% 6
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (43 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 43 apprentices)

    91%9%
  • Ensuring you understand the requirements of your end-point assessment(selected by 43 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 43 apprentices)

    93%7%
  • Providing accessible training resources(selected by 43 apprentices)

    98%2%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 43 apprentices)

    79%21%
  • Taking into account your previous learning(selected by 43 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 43 apprentices)

    95%5%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 43 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 43 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 43 apprentices)

    91%9%
  • Resolving any issues you have(selected by 43 apprentices)

    93%7%
  • Preparing you for success in your future career(selected by 43 apprentices)

    93%7%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 98% 2%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 95% 5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 93% 7%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (31 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 10 employers)

    70%30%
  • Communication with employers(selected by 25 employers)

    84%16%
  • Getting new apprentices started(selected by 17 employers)

    100%0%
  • Improving apprentice skills(selected by 6 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 13 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    33%67%
  • Reporting on progress of apprentices(selected by 18 employers)

    83%17%
  • Adapting to my needs(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 70% 30% 10
Communication with employers 84% 16% 25
Getting new apprentices started 100% 0% 17
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 100% 0% 13
Initial assessment of apprentices 33% 67% 3
Reporting on progress of apprentices 83% 17% 18
Adapting to my needs 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (10 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 10 employers)

    90%10%
  • Getting new apprentices started(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 4 employers)

    100%0%
  • Adapting to my needs(selected by 4 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 90% 10% 10
Getting new apprentices started 100% 0% 6
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 2
Initial assessment of apprentices 50% 50% 2
Reporting on progress of apprentices 100% 0% 4
Adapting to my needs 100% 0% 4
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (52 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    71%29%
  • Communication with employers(selected by 44 employers)

    82%18%
  • Getting new apprentices started(selected by 26 employers)

    96%4%
  • Improving apprentice skills(selected by 12 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 21 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    40%60%
  • Reporting on progress of apprentices(selected by 29 employers)

    83%17%
  • Adapting to my needs(selected by 9 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 71% 29% 14
Communication with employers 82% 18% 44
Getting new apprentices started 96% 4% 26
Improving apprentice skills 100% 0% 12
Working with small numbers of apprentices 100% 0% 21
Initial assessment of apprentices 40% 60% 5
Reporting on progress of apprentices 83% 17% 29
Adapting to my needs 100% 0% 9
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (122 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 122 apprentices)

    89%11%
  • Ensuring you understand the requirements of your end-point assessment(selected by 122 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 122 apprentices)

    94%6%
  • Providing accessible training resources(selected by 122 apprentices)

    97%3%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 122 apprentices)

    84%16%
  • Taking into account your previous learning(selected by 122 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 122 apprentices)

    94%6%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 122 apprentices)

    91%9%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 122 apprentices)

    95%5%
  • Supporting you and your apprenticeship(selected by 122 apprentices)

    90%10%
  • Resolving any issues you have(selected by 122 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 122 apprentices)

    93%7%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 89% 11%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 84% 16%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 94% 6%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 95% 5%
Supporting you and your apprenticeship 90% 10%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 93% 7%

Contact this training provider

Registered address
85 Great Portland Street, London, W1W 7LT
Telephone
02045511855

Training provider overview and courses delivered

View 6 courses delivered by this training provider

Knowledgebrief deliver professional learning within Leadership & Management for businesses across the United Kingdom. Our apprenticeship training is offered at Level 3, 5 & 7, and can be delivered Nationally. We are industry specialists in learning and development programmes; offering industry accredited Leadership & Management, helping organisations deliver their strategy and improve results through tailored management techniques. Knowledgebrief’s Leadership & Management programmes are being utilised across the UK in various industry sectors, including: Aerospace, Construction, Logistics, Manufacturing, Retail, Technology, NHS, Local Councils. Our Leadership & Management apprenticeships can be fully funded using the apprenticeship Levy.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for KNOWLEDGEBRIEF LIMITED .

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Shortlisted

KNOWLEDGEBRIEF LIMITED is 1 of 456 training providers for Operations manager (level 5).

View training providers for this course