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Training provider

HCRG CARE SERVICES LTD

UKPRN 10037401

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

64%

of apprentices (19 of 30) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 36% did not pass or left the course before taking the assessment.

59.4% national achievement rate

Participation

43

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 12 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (8 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    67%33%
  • Communication with employers(selected by 6 employers)

    83%17%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 6 employers)

    83%17%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 3
Communication with employers 83% 17% 6
Getting new apprentices started 100% 0% 3
Improving apprentice skills 83% 17% 6
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 2
Reporting on progress of apprentices 100% 0% 2
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    50%50%
  • Providing accessible training resources(selected by 12 apprentices)

    58%42%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    50%50%
  • Taking into account your previous learning(selected by 12 apprentices)

    75%25%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    58%42%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    75%25%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    42%58%
  • Resolving any issues you have(selected by 12 apprentices)

    67%33%
  • Preparing you for success in your future career(selected by 12 apprentices)

    58%42%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 58% 42%
Balancing online learning with classroom-based training to suit your apprenticeship 50% 50%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 58% 42%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 42% 58%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 58% 42%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    86%14%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    86%14%
  • Providing accessible training resources(selected by 7 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 7 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    100%0%
  • Resolving any issues you have(selected by 7 apprentices)

    71%29%
  • Preparing you for success in your future career(selected by 7 apprentices)

    86%14%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 86% 14%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 86% 14%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 86% 14%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    100%0%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 100% 0% 2
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 3
Reporting on progress of apprentices 100% 0% 2
Adapting to my needs 0% 100% 2
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    0%100%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 2 employers)

    50%50%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 0% 100% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 50% 50% 2
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (18 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    86%14%
  • Communication with employers(selected by 9 employers)

    78%22%
  • Getting new apprentices started(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 11 employers)

    91%9%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 6 employers)

    83%17%
  • Adapting to my needs(selected by 4 employers)

    50%50%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 86% 14% 7
Communication with employers 78% 22% 9
Getting new apprentices started 100% 0% 6
Improving apprentice skills 91% 9% 11
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 83% 17% 6
Adapting to my needs 50% 50% 4
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (19 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 19 apprentices)

    63%37%
  • Ensuring you understand the requirements of your end-point assessment(selected by 19 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 19 apprentices)

    63%37%
  • Providing accessible training resources(selected by 19 apprentices)

    68%32%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)

    63%37%
  • Taking into account your previous learning(selected by 19 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 19 apprentices)

    68%32%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 19 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 19 apprentices)

    84%16%
  • Supporting you and your apprenticeship(selected by 19 apprentices)

    63%37%
  • Resolving any issues you have(selected by 19 apprentices)

    68%32%
  • Preparing you for success in your future career(selected by 19 apprentices)

    68%32%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 63% 37%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 63% 37%
Providing accessible training resources 68% 32%
Balancing online learning with classroom-based training to suit your apprenticeship 63% 37%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 68% 32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 63% 37%
Resolving any issues you have 68% 32%
Preparing you for success in your future career 68% 32%

Contact this training provider

Registered address
The Heath Business & Technical Park, Runcorn, WA7 4QX
Telephone
07966162492

Training provider overview and courses delivered

View 11 courses delivered by this training provider

The Learning Enterprise has centres of learning spread across the country supporting Health and Care providers with both Business Professional Clinical and Care apprenticeships.

Your apprentice will benefit from:

  • Specialist assessors and subject matter experts who develop bespoke training packages that are mapped and aligned to the apprenticeship and your work based requirements
  • We use blended learning opportunities including work based projects, classroom based workshops, webinars, workbooks and ePortfolios

Both you and your apprentice will benefit from:

  • A facilitated recruitment process through our dedicated admin team
  • A named trainer or assessor to support you through the apprentice journey

We hold the Quality Mark for our training

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for HCRG CARE SERVICES LTD .

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Shortlisted

HCRG CARE SERVICES LTD is 1 of 457 training providers for Operations manager (level 5).

View training providers for this course